Senior Business Account Executive, SMB Direct Sales at Comcast

Ashburn, Virginia, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, Media, TechnologyIndustries

Requirements

Knowledge of Comcast products and services, including Internet, Data, Video, Voice, PRI, Hosted PBX, and multi-location solutions
Ability to create and deliver face-to-face sales presentations
Understanding of competitive landscape and emerging technologies
Skills in territory management, including development of local business partnerships and organizational affiliations
Prospecting abilities through cold calling, canvassing, customer referrals, and partner relationships
Consultative selling skills to identify improvement areas for customer communications
Ability to maintain quality sales records and prepare sales/activity reports
Capacity to manage a high-activity territory with a comprehensive business plan
Team collaboration with technical, customer service, and support staffs
Adherence to company standards and business professionalism
Punctual, regular, and consistent attendance
Understanding of Operating Principles, customer experience ownership, enthusiasm for technology/products, teamwork, Net Promoter System participation, results-driven mindset, and respect

Responsibilities

Sell Comcast Internet, Data, Video, and Voice services to small and mid-size businesses, focusing on advanced communications solutions like PRI, Hosted PBX, and multi-location opportunities
Create and deliver face-to-face sales presentations demonstrating knowledge of latest products/services
Promote bundled products for optimal customer solutions
Exceed departmental financial and unit sales targets
Develop territory through local business partnerships, organizational affiliations, and enhancement of Comcast positioning/brand
Maintain quality sales records and prepare sales/activity reports
Ensure customer satisfaction and positive Comcast Experience
Generate new leads via prospecting activities (cold calling, canvassing, referrals, partners)
Identify consultative improvements for prospects' internal/external communications
Manage defined territory with high activity and comprehensive business plan
Team with technical/customer service/support staffs for end-to-end sales satisfaction and revenue growth
Maintain pipeline of qualified prospects to meet/exceed monthly quota
Stay knowledgeable of Comcast products/services to support sales
Achieve/exceed sales and business quality objectives
Adhere to company standards and business professionalism
Perform other duties as assigned

Skills

Key technologies and capabilities for this role

Cold CallingCanvassingSales PresentationsTerritory DevelopmentLead GenerationPRIHosted PBXCustomer Satisfaction

Questions & Answers

Common questions about this position

What is the compensation structure for this role?

This information is not specified in the job description.

Is this position remote or does it require office work?

This information is not specified in the job description.

What key skills are required for the Senior Business Account Executive role?

Key skills include territory management, lead generation through cold calling and prospecting, consultative sales to identify communication improvements, delivering face-to-face presentations, and knowledge of Comcast products like PRI and Hosted PBX.

What is the company culture like at Comcast?

Comcast emphasizes passion for teamwork, innovation in media and technology, a fast pace of change, and creating positive customer experiences through remarkable people.

What makes a strong candidate for this position?

Strong candidates excel in new acquisition sales to SMBs, manage territories effectively with high activity plans, generate leads via cold calling and partnerships, and consistently exceed sales quotas while promoting bundled advanced communication solutions.

Comcast

Comcast Corporation is a global media and technology company.

About Comcast

Philadelphia, PennsylvaniaHeadquarters

1963Year Founded

$42.3MTotal Funding

IPOCompany Stage

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Paid Vacation

Paid Parental Leave

Tuition Reimbursement

Unlimited Paid Time Off

Risks

Competition from streaming services impacts Comcast's traditional cable TV business.

5G technology enables new competitors in the broadband market, threatening Comcast's market share.

Consumer scrutiny of data caps and pricing could lead to reputational damage.

Differentiation

Comcast's acquisition of Nitel enhances its managed services offerings in the enterprise sector.

Comcast's digital equity grants highlight its commitment to corporate social responsibility.

Comcast's involvement in rural broadband initiatives opens new markets and customer bases.

Upsides

Comcast's $150M investment in Rio Rancho boosts internet speed and connectivity.

Transform Wealth LLC's investment indicates confidence in Comcast's financial health.

Comcast's expansion efforts could lead to increased customer satisfaction and retention.

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