Senior Business Account Executive, SMB Direct Sales at Comcast

Silver Spring, Maryland, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, Media, TechnologyIndustries

Requirements

Knowledge of Comcast products and services, including Internet, Data, Video, Voice, PRI, Hosted PBX, and multi-location solutions
Ability to create and deliver face-to-face sales presentations
Understanding of competitive landscape and emerging technologies
Skills in territory management, including development of local business partnerships and organizational affiliations
Proficiency in prospecting activities such as cold calling, canvassing, customer referrals, and partner relationships
Consultative selling skills to identify improvement areas for prospects' communication
Ability to maintain quality sales records and prepare sales/activity reports
Commitment to customer satisfaction and positive Comcast experience
Adherence to company standards and business professionalism
Punctual, regular, and consistent attendance
Understanding of Operating Principles and participation in Net Promoter System

Responsibilities

Sell Comcast Internet, Data, Video, and Voice services to small and mid-size businesses, focusing on advanced communications solutions
Promote bundled products for optimal customer solutions
Achieve and exceed departmental financial and unit sales targets
Develop territory through local business partnerships, affiliations, and brand enhancement
Generate new leads via cold calling, canvassing, referrals, and partner relationships
Conduct consultative process to enhance prospects' internal/external communication
Manage territory with high activity and comprehensive business plan
Maintain pipeline of qualified prospects to meet/exceed monthly quota
Team with technical, customer service, and support staff for end-to-end customer satisfaction and revenue growth
Stay knowledgeable of products/services to support sales efforts
Support customer experience, digital options, and promotion of services
Drive results, growth, and teamwork
Perform other duties as assigned

Skills

Key technologies and capabilities for this role

Cold CallingCanvassingSales PresentationsTerritory DevelopmentPRIHosted PBXLead GenerationBundled Products SalesCustomer Satisfaction

Questions & Answers

Common questions about this position

What is the salary or compensation for this Senior Business Account Executive role?

This information is not specified in the job description.

Is this position remote or does it require office presence?

This information is not specified in the job description.

What skills are required for this Senior Business Account Executive position?

Key skills include territory management, lead generation through cold calling and prospecting, delivering face-to-face sales presentations, consultative selling for advanced communications solutions like PRI and Hosted PBX, and maintaining sales records and activity reports.

What is the company culture like at Comcast for this role?

Comcast emphasizes passion for teamwork, innovation in media and technology, a fast-paced environment, and creating positive customer experiences through collaboration with technical and support teams.

What makes a strong candidate for this Senior Business Account Executive role?

Strong candidates excel in new acquisition sales to SMBs, generate leads via cold calling and partnerships, manage territories effectively, deliver consultative sales presentations on advanced solutions like PRI and Hosted PBX, and consistently exceed sales quotas.

Comcast

Comcast Corporation is a global media and technology company.

About Comcast

Philadelphia, PennsylvaniaHeadquarters

1963Year Founded

$42.3MTotal Funding

IPOCompany Stage

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Paid Vacation

Paid Parental Leave

Tuition Reimbursement

Unlimited Paid Time Off

Risks

Competition from streaming services impacts Comcast's traditional cable TV business.

5G technology enables new competitors in the broadband market, threatening Comcast's market share.

Consumer scrutiny of data caps and pricing could lead to reputational damage.

Differentiation

Comcast's acquisition of Nitel enhances its managed services offerings in the enterprise sector.

Comcast's digital equity grants highlight its commitment to corporate social responsibility.

Comcast's involvement in rural broadband initiatives opens new markets and customer bases.

Upsides

Comcast's $150M investment in Rio Rancho boosts internet speed and connectivity.

Transform Wealth LLC's investment indicates confidence in Comcast's financial health.

Comcast's expansion efforts could lead to increased customer satisfaction and retention.

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