Senior Business Account Executive, SMB Direct Sales at Comcast

Feasterville-Trevose, Pennsylvania, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, Media, TechnologyIndustries

Requirements

Knowledge of Comcast products and services, including Internet, Data, Video, Voice, PRI, Hosted PBX, and multi-location solutions
Ability to create and deliver face-to-face sales presentations
Understanding of competitive landscape and emerging technologies
Skills in territory management, including development of local business partnerships and organizational affiliations
Prospecting abilities, including cold calling, canvassing, customer referrals, and partner relationships
Consultative sales approach to identify improvement areas for prospects' communication
Capacity to maintain a pipeline of qualified prospects to meet or exceed monthly quota
Adherence to company standards and business professionalism
Punctual, regular, and consistent attendance
Enthusiasm for learning and advocating Comcast's technology, products, and services
Alignment with Operating Principles: own customer experience, know products, win as a team, participate in Net Promoter System, drive results and growth

Responsibilities

Sell Comcast Internet, Data, Video, and Voice services to small and mid-size businesses, focusing on advanced communications solutions like PRI, Hosted PBX, and multi-location opportunities
Create and deliver face-to-face sales presentations demonstrating knowledge of latest products and services
Promote bundled products to ensure optimal customer solutions
Achieve and exceed departmental financial and unit sales targets
Develop territory through local business partnerships, organizational affiliations, and enhancement of Comcast positioning and brand
Maintain quality sales records and prepare sales and activity reports
Ensure customer satisfaction and support positive Comcast Experience
Generate new leads through prospecting activities including cold calling, canvassing, customer referrals, and partner relationships
Manage territory with high activity and comprehensive business plan
Team with technical, customer service, and support staffs to ensure end-to-end customer sales and satisfaction, driving new revenue growth
Stay abreast of competitive landscape and emerging technologies to position Comcast Business Services
Perform other duties as assigned

Skills

Key technologies and capabilities for this role

Cold CallingCanvassingLead GenerationSales PresentationsTerritory DevelopmentPRIHosted PBXBundled SalesCustomer Satisfaction

Questions & Answers

Common questions about this position

What is the employment type for this position?

This is a full-time position.

Is this a remote role or does it require office presence?

This information is not specified in the job description.

What key skills are needed for the Senior Business Account Executive role?

Key skills include territory development, cold calling and prospecting, delivering face-to-face sales presentations, consultative selling to identify communication improvements, and maintaining a pipeline of qualified prospects.

What is the company culture like at Comcast?

Comcast emphasizes passion for teamwork, innovation in media and technology, a fast pace of change, and creating remarkable experiences for customers through its people.

What makes a strong candidate for this sales role?

Strong candidates excel in new acquisition sales to SMBs, focus on advanced communications solutions like PRI and Hosted PBX, manage territories effectively with high activity plans, and consistently exceed sales quotas.

Comcast

Comcast Corporation is a global media and technology company.

About Comcast

Philadelphia, PennsylvaniaHeadquarters

1963Year Founded

$42.3MTotal Funding

IPOCompany Stage

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Paid Vacation

Paid Parental Leave

Tuition Reimbursement

Unlimited Paid Time Off

Risks

Competition from streaming services impacts Comcast's traditional cable TV business.

5G technology enables new competitors in the broadband market, threatening Comcast's market share.

Consumer scrutiny of data caps and pricing could lead to reputational damage.

Differentiation

Comcast's acquisition of Nitel enhances its managed services offerings in the enterprise sector.

Comcast's digital equity grants highlight its commitment to corporate social responsibility.

Comcast's involvement in rural broadband initiatives opens new markets and customer bases.

Upsides

Comcast's $150M investment in Rio Rancho boosts internet speed and connectivity.

Transform Wealth LLC's investment indicates confidence in Comcast's financial health.

Comcast's expansion efforts could lead to increased customer satisfaction and retention.

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