Senior Business Account Executive, SMB Direct Sales at Comcast

Lancaster, Pennsylvania, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, Media, TechnologyIndustries

Requirements

Knowledge of Comcast Internet, Data, Video, and Voice services, especially advanced communications solutions including PRI, Hosted PBX, and multi-location opportunities
Ability to create and deliver face-to-face sales presentations demonstrating product knowledge
Understanding of competitive landscape and emerging technologies
Skills in territory management, including development of local business partnerships, organizational affiliations, and brand enhancement
Proficiency in generating new leads through cold calling, canvassing, customer referrals, and partner relationships
Consultative selling skills to identify improvement areas for prospects' communication
Ability to maintain a pipeline of qualified prospects to meet or exceed monthly quota
Team collaboration with technical, customer service, and support staffs
Adherence to company standards, business professionalism, punctual, regular, and consistent attendance
Enthusiasm for learning and advocating Comcast products, services, and digital tools
Commitment to Operating Principles, customer experience ownership, teamwork, Net Promoter System participation, driving results, and respect

Responsibilities

Sell Comcast Internet, Data, Video, and Voice services to small and mid-size businesses, focusing on advanced communications solutions
Promote bundled products to provide optimal customer solutions
Achieve and exceed departmental financial and unit sales targets
Develop territory through local business partnerships, organizational affiliations, and Comcast brand enhancement
Maintain quality sales records and prepare sales and activity reports
Ensure customer satisfaction and positive Comcast Experience
Generate new leads via prospecting activities including cold calling, canvassing, referrals, and partners
Conduct consultative process to enhance prospects' internal and external communication
Manage territory with high activity and comprehensive business plan
Team with support staffs for end-to-end customer sales and satisfaction to drive revenue growth
Maintain pipeline for quota performance
Stay knowledgeable of Comcast products and services
Perform other duties as assigned

Skills

B2B Sales

Cold Calling

Canvassing

Prospecting

Territory Development

Sales Presentations

PRI

Hosted PBX

Lead Generation

Customer Satisfaction

Comcast

Comcast Corporation is a global media and technology company.

About Comcast

Philadelphia, PennsylvaniaHeadquarters

1963Year Founded

$42.3MTotal Funding

IPOCompany Stage

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Paid Vacation

Paid Parental Leave

Tuition Reimbursement

Unlimited Paid Time Off

Risks

Competition from streaming services impacts Comcast's traditional cable TV business.

5G technology enables new competitors in the broadband market, threatening Comcast's market share.

Consumer scrutiny of data caps and pricing could lead to reputational damage.

Differentiation

Comcast's acquisition of Nitel enhances its managed services offerings in the enterprise sector.

Comcast's digital equity grants highlight its commitment to corporate social responsibility.

Comcast's involvement in rural broadband initiatives opens new markets and customer bases.

Upsides

Comcast's $150M investment in Rio Rancho boosts internet speed and connectivity.

Transform Wealth LLC's investment indicates confidence in Comcast's financial health.

Comcast's expansion efforts could lead to increased customer satisfaction and retention.

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