Senior Business Account Executive, SMB Direct Sales at Comcast

Fort Wayne, Indiana, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, Media, TechnologyIndustries

Requirements

Knowledge of Comcast products and services, including Internet, Data, Video, Voice, PRI, Hosted PBX, and multi-location solutions
Ability to create and deliver face-to-face sales presentations
Understanding of competitive landscape and emerging technologies
Skills in territory management, including development of local business partnerships and organizational affiliations
Experience in generating new leads through cold calling, canvassing, customer referrals, and partner relationships
Consultative sales approach to identify improvement areas for prospects' communication
Ability to maintain a pipeline of qualified prospects to meet or exceed monthly quota
Adherence to company standards and business professionalism
Punctual, regular, and consistent attendance
Enthusiasm for learning and advocating Comcast's technology, products, and services
Alignment with Operating Principles, customer-first mindset, teamwork, and Net Promoter System participation

Responsibilities

Sell Comcast Internet, Data, Video, and Voice services to small and mid-size businesses, focusing on advanced communications solutions like PRI, Hosted PBX, and multi-location opportunities
Promote bundled products to provide optimal solutions for customers
Achieve and exceed departmental financial and unit sales targets
Develop and manage territory with a high-activity comprehensive business plan
Generate new leads through prospecting activities including cold calling, canvassing, customer referrals, and partner relationships
Create and deliver face-to-face sales presentations demonstrating product knowledge
Maintain quality sales records and prepare sales and activity reports
Ensure customer satisfaction and a positive Comcast experience
Team with technical, customer service, and support staff for end-to-end customer sales and satisfaction
Stay abreast of competitive landscape to position Comcast Business Services effectively
Consistently maintain a pipeline yielding quota performance and above
Other duties as assigned

Skills

Key technologies and capabilities for this role

Sales PresentationsCold CallingProspectingTerritory DevelopmentLead GenerationCustomer SatisfactionBundled Products SalesPRIHosted PBX

Questions & Answers

Common questions about this position

What is the compensation for this Senior Business Account Executive role?

This information is not specified in the job description.

Is this position remote or does it require office work?

This information is not specified in the job description.

What skills are required for this Senior Business Account Executive position?

Key skills include territory management, lead generation through cold calling and prospecting, delivering face-to-face sales presentations, consultative selling for advanced communications solutions like PRI and Hosted PBX, and maintaining a pipeline to exceed sales quotas.

What is the company culture like at Comcast for this role?

Comcast emphasizes passion for teamwork, innovation in media and technology, a fast-paced environment, and collaboration with technical and customer service teams to drive customer satisfaction and revenue growth.

What makes a strong candidate for this Senior Business Account Executive role?

Strong candidates excel in territory management, new lead generation via cold calling and partnerships, consultative sales of advanced communications solutions, and consistently exceeding sales quotas while prioritizing customer satisfaction.

Comcast

Comcast Corporation is a global media and technology company.

About Comcast

Philadelphia, PennsylvaniaHeadquarters

1963Year Founded

$42.3MTotal Funding

IPOCompany Stage

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Paid Vacation

Paid Parental Leave

Tuition Reimbursement

Unlimited Paid Time Off

Risks

Competition from streaming services impacts Comcast's traditional cable TV business.

5G technology enables new competitors in the broadband market, threatening Comcast's market share.

Consumer scrutiny of data caps and pricing could lead to reputational damage.

Differentiation

Comcast's acquisition of Nitel enhances its managed services offerings in the enterprise sector.

Comcast's digital equity grants highlight its commitment to corporate social responsibility.

Comcast's involvement in rural broadband initiatives opens new markets and customer bases.

Upsides

Comcast's $150M investment in Rio Rancho boosts internet speed and connectivity.

Transform Wealth LLC's investment indicates confidence in Comcast's financial health.

Comcast's expansion efforts could lead to increased customer satisfaction and retention.

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