Senior Backend Engineer

New York, New York, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Revenue Intelligence, SaaSIndustries

Requirements

Candidates should have 5+ years of backend development experience with deep expertise in Java, proven ability to solve complex problems, debug efficiently, and build high-quality systems. Experience designing and running cloud-based services (AWS, GCP, or Azure) including microservices architectures is required, with bonus points for experience with infrastructure as code, CI/CD pipelines, or data-driven APIs. Strong communication skills and a collaborative approach are essential, along with a degree in Computer Science, Engineering, or related field, or equivalent practical experience.

Responsibilities

Engineers will design and build backend services and APIs using Java, focusing on scalability, reliability, and performance. They will own technical projects from start to finish, including architecture, development, deployment, and ongoing improvements. Collaboration with Product Managers, UX Designers, and Frontend Engineers to deliver customer-centric features is expected, as is diving into technical challenges, identifying root causes, and developing practical solutions. Engineers will also play an active role in shaping Gong’s backend architecture as the company scales.

Skills

Java

Backend Development

API Design

Scalability

Reliability

Performance

System Design

Debugging

Problem Solving

Gong.io

Revenue intelligence platform for customer interactions

About Gong.io

Gong provides a platform focused on revenue intelligence, which helps businesses capture and analyze customer interactions. The platform uses artificial intelligence to integrate various customer communications into one system, allowing companies to gain insights that inform their decision-making and enhance revenue growth. Gong caters to a wide array of clients, including sales, marketing, and customer success teams across different industries. Its subscription-based model allows organizations to pay for access to the platform, with pricing tiers based on user count and desired features. The main goal of Gong is to support businesses in optimizing their go-to-market strategies by delivering actionable insights derived from customer data.

San Francisco, CaliforniaHeadquarters

2015Year Founded

$570.1MTotal Funding

SERIES_ECompany Stage

Enterprise Software, AI & Machine LearningIndustries

1,001-5,000Employees

Benefits

Mental health support resources

Weekly wellness events

Work from home stipend

Generous vacation days

Quarterly recharge company shutdowns

Parental leave

Employee equity

Retirement savings & financial coaches

Commuter & parking benefits

Training & learning programs

Monthly lunch & learns

Mentor & buddy programs

Risks

Increased competition from Highspot and Seismic may pressure Gong's market share.

Rapid market growth could attract new entrants, impacting Gong's growth trajectory.

Challenges in measuring AI success may affect customer retention and acquisition.

Differentiation

Gong's platform integrates all customer interactions into a single system for better insights.

The company uses proprietary AI to analyze customer interactions, enhancing decision-making.

Gong's subscription model offers tiered access based on user numbers and functionality.

Upsides

Gong's integration with ChurnZero enhances customer success management with AI-driven insights.

The company's inclusion in Forbes Cloud 100 highlights its market leadership and innovation.

Gong's 'Ask Anything' solution boosts win rates by 26%, enhancing revenue team efficiency.

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