Senior Associate, Business Operations

Employment Type: Full-Time Location Type: Remote Salary: [Not Specified]

Why Jerry?

• Pre-IPO Startup: Join a well-funded ($240M), rapidly growing company with significant market traction and runway.
• Impactful Leadership: Partner directly with our VP of BizOps & Analytics, Armando La Rocca (ex-BCG, Better).
• Market Disruption: Play a key role in disrupting a massive $2T market and scaling Jerry into a $10B business.
• Career Acceleration: Be immersed in a talent-dense environment that fosters rapid career growth.

About the Opportunity

Jerry is seeking a Senior Associate, Business Operations to join our dynamic team. Having achieved profitability in early 2024, we have ambitious goals to scale from 5M to 50M customers and become a $10B business in the coming years. In this role, you will be instrumental in driving data-informed decisions across critical business initiatives, including carrier growth and development, and new product development from inception. As part of the Business Operations & Analytics team, you will leverage advanced machine learning models to conduct in-depth analyses, uncover insights, and shape our growth strategies.

Jerry is building the first super app for car ownership, aiming to make it affordable and accessible. Our offerings span insurance, buying/selling, registration, loans, safety, repairs, and parking within a $2T U.S. market. Since our founding in 2019, we've expanded into loan refinancing, driving insights, a repair marketplace, car diagnostics, and a GenAI-powered chatbot. We have acquired over 5 million customers, raised $240 million in funding, achieved 60X revenue growth, and grown our team to 225 employees across 6 countries.

What a Teammate Says:

"I’ve really enjoyed working at Jerry because it’s allowed me to flex the strategy muscles I built at McKinsey while also getting much closer to implementation. Unlike traditional consulting, I’m not just handing off a recommendation — I actually get to own the metrics, design A/B tests, and see how our strategies play out in the real world."

"Jerry has a deeply data-driven culture. We A/B test everything, and there’s been a big investment in data infrastructure — from clean, well-structured data to a strong data engineering team that supports real decision-making. As a result, the data and BizOps team is seen as a core strategic partner within the company."

"Another thing I’ve appreciated is the team itself. A lot of people here come from MBB, so I’ve still got the energy, sharp thinking, and high bar that I had at McKinsey — but now I also get to build, test, and iterate on the strategies I help develop. It’s a great mix of ownership, rigor, and impact."

How You Will Make an Impact

• Strategic Partnership: Collaborate with marketing, product, and business development teams to integrate customer performance insights into user and partner acquisition strategies.
• Experimentation: Lead the design, execution, and analysis of A/B experiments for new and existing features, deriving key insights to guide product and business strategies.
• Growth Optimization: Define, analyze, and test levers to drive profitable and scalable user acquisition and partnership growth.
• Operational Efficiency: Identify opportunities to automate manual processes and enhance overall operational efficiency.

Preferred Experience

• Bachelor’s degree in a quantitatively or intellectually rigorous discipline.
• 2-3 years of management consulting experience from a top firm (McKinsey, Bain, and Boston Consulting Group preferred) OR equivalent experience in business analysis/operations.
• High proficiency with SQL and/or experience conducting complex data analysis.

Who You Are

• Problem Solver: Possess a strong framework for problem-solving and operate from first principles.
• Effective Communicator: Comfortable communicating with diverse audiences, from front-line employees to the C-suite.
• Excellence Driven: Set exceptionally high standards for yourself and your team, continuously striving for improvement.

Jerry.ai is an equal opportunity employer. While we appreciate your interest and application, only applicants under consideration will be contacted.