Humana

Senior Accreditation Utilization Management Professional

San Antonio, Texas, United States

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Health Insurance, HealthcareIndustries

Requirements

Candidates must possess a Bachelor's Degree or BSN degree and have a minimum of 3 years of experience in NCQA Health Plan Accreditation and/or Utilization Management. Exceptional attention to detail, demonstrated excellent time management skills with proven ability to be flexible, adapt to changing environments, handle multiple tasks and deadlines, and manage multiple priorities are required. A commitment to continuous process improvement and exceptional verbal and written communication skills are also necessary, along with demonstrated successful relationship building and experience working with cross-functional business areas. Expertise on NCQA accreditation standards, especially related to Utilization Management and/or Behavioral Health, is preferred, as is knowledge of MED-Deeming accreditation standards. Being a Registered Nurse or Behavioral Health Licensed Professional and having managed care, Medicaid health plan experience are considered additional qualifications.

Responsibilities

The Senior Accreditation Professional will serve as a subject matter expert on NCQA Health Plan Accreditation UM requirements, advising stakeholders on compliance and facilitating NCQA UM survey activities. This role involves working closely with operational areas to prepare documentation and files for presentation to NCQA and advising operational leaders and frontline associates in developing functional strategies for compliance with accreditation standards. The professional will exercise independent judgment and decision-making on complex issues regarding job duties and related tasks, working under minimal supervision and analyzing variable factors to determine the best course of action.

Skills

NCQA Health Plan Accreditation
Utilization Management
Compliance
Documentation
Accreditation Standards
Process Improvement
Relationship Building
Cross-functional Collaboration
Managed Care
Medicaid
Behavioral Health
Registered Nurse
Licensed Professional

Humana

Health insurance provider for seniors and military

About Humana

Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.

Louisville, KentuckyHeadquarters
1961Year Founded
IPOCompany Stage
Social Impact, HealthcareIndustries
10,001+Employees

Risks

Potential over-reliance on AI could disrupt operations if systems fail or are compromised.
Rising medical costs and tightening Medicare reimbursements may strain financial performance.
Leadership change with new CEO Jim Rechtin could lead to strategic disruptions.

Differentiation

Humana is a leader in Medicare Advantage plans, focusing on seniors and military personnel.
The company emphasizes inclusivity, offering free language interpreter services for accessibility.
Humana leverages AI and cloud technologies through a partnership with Google Cloud.

Upsides

Humana's investment in Healthpilot enhances digital enrollment for Medicare options.
The company is the first insurer to cover TMS therapy for adolescent depression.
Humana's focus on value-based care aims to improve outcomes for kidney disease patients.

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