Bilingual Outbound Telephonic UM Coordinator
HumanaFull Time
Junior (1 to 2 years)
Candidates must be Board Certified M.D. or D.O. with a current, unrestricted clinical license in any state in the United States. They should possess a minimum of five years of postgraduate experience and extensive clinical business background, with preferred experience in Utilization Management utilizing standard practice guidelines. Familiarity with Medicaid/Medicare is also desired.
The Utilization Management Physician Reviewer will review requests for Prior Authorizations and Appeals, including medical records, and determine the medical necessity of services in compliance with state regulations, nationally recognized evidence-based guidelines, and client-specific policies. This role involves providing clear rationales for determinations, making mandated phone calls, responding to members in a friendly manner using provided templates, returning cases on time, assisting with quality assurance, maintaining credentialing, and utilizing relevant criteria and resources for decision-making. They will also identify and respond to quality assurance issues, regulatory issues, and other related matters, as well as providing copies of utilized criteria with the report, and performing other duties and special projects as assigned.
Specialty coffee shop with efficient service
Blank Street provides a unique coffee shop experience by offering high-quality coffee and food at affordable prices. The company started with a small coffee cart in Brooklyn and has since expanded to major cities like New York, London, Boston, and Washington, D.C. Their product offerings include specialty coffees sourced from around the world and fresh, locally-sourced food. Customers can enjoy a quick yet premium experience, thanks to the efficiency of their small locations that help keep costs down. Blank Street differentiates itself from competitors by focusing on customer convenience through technology, such as their app that allows for ordering ahead, customizing drinks, and participating in loyalty programs. They also prioritize employee satisfaction by paying baristas above-market wages. The goal of Blank Street is to redefine the coffee shop experience by combining quality, affordability, and exceptional service, making it a significant player in the specialty coffee market.