Senior Accounts Receivable Operations Analyst at RingCentral

Manila, Metro Manila, Philippines

RingCentral Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, SaaS, TelecommunicationsIndustries

Requirements

  • 5 years high volume B2B collections & deductions/dispute experience
  • Accounting Graduate
  • Netsuite experience
  • Knowledge of Collections, Cash Applications, and Billing procedures (desired)
  • Customer Service and Communication Skills - Provide excellent customer service to both internal and external customers
  • Ability to prioritize and handle multiple responsibilities
  • Analytical and Reporting skills - Ability to generate reports using Excel (vlookup, pivots etc) for recurring and ad hoc reporting and analysis
  • Strong Microsoft Office Excel skills
  • Strong attention to detail, goal-oriented
  • Willing to work night shift
  • Willing to work hybrid setup (10-11 days in office per month, Cubao or Ortigas)

Responsibilities

  • Billing and Collections: Daily delinquency notices
  • Payment and billing reconciliations
  • Reconcile customer disputes as they pertain to payment of outstanding balances
  • High volume phone calls and emails to assigned delinquent customers
  • Reporting: Weekly and monthly reporting to direct supervisor
  • Build ad-hoc reporting utilizing NetSuite and Excel
  • Team Planning: Participate in team planning meetings
  • Team player able to assist where needed
  • Meet defined department goals and activity metrics

Skills

NetSuite
Excel
Billing
Collections
Cash Applications
Dispute Resolution
Accounts Receivable
B2B Collections
Deductions Management

RingCentral

Phone and video system

About RingCentral

N/AHeadquarters
N/AYear Founded
N/ACompany Stage

Land your dream remote job 3x faster with AI