Senior Account Manager, Enterprise Sales at Attentive

United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Marketing, Technology, SMS Marketing, AIIndustries

Requirements

4+ years of experience in a closing sales role, with experience selling into an install base
Experience working in SaaS, specifically in MarTech or AdTech
Demonstrated strong competency around objection handling and creating alignment around product price/value
Analytical account development strategy, using data to find opportunities and prove value
Ability to think strategically about a customer’s goals and drive renewal and expansion opportunities through to close independently
Experience managing the sales cycle across Salesforce.com or other CRM
Entrepreneurial mindset and desire to define processes and build strategy
Demonstrated experience consistently meeting and exceeding quota, with references
Email sales experience nice to have
Willingness to travel (up to 20%)

Responsibilities

Identify upsell/cross-sell opportunities within existing customers
Provide timely and accurate weekly forecasts
Steer complex pricing negotiations with key stakeholders to uncover procurement timelines, budgets and signatory process for contracts
Identify and pursue strategic opportunities for growth within the accounts
Prepare and present data and trends to customers on usage and engagement of Attentive platform
Manage customer inquiries related to commercial aspects of their Attentive agreement
Partnering cross-functionally with Customer Success, Deal Enablement, Legal, Finance and other internal teams

Skills

Account Management

Enterprise Sales

Customer Retention

Upsell

Cross-sell

Contract Renewals

Pricing Negotiations

Forecasting

Account Planning

Customer Success

Relationship Building

Attentive

Personalized SMS marketing solutions for businesses

About Attentive

Attentive provides personalized SMS marketing solutions that help eCommerce businesses and direct-to-consumer (DTC) brands engage their customers through targeted text messaging. The platform uses APIs and webhooks to allow businesses to easily create and manage custom SMS campaigns. Unlike its competitors, Attentive operates on a subscription-based model, offering various features and premium customization options, which helps clients increase customer engagement and sales. The company's goal is to enhance customer relationships and drive revenue growth through effective communication.

Hoboken, New JerseyHeadquarters

2016Year Founded

$839.5MTotal Funding

SERIES_ECompany Stage

Data & Analytics, Consulting, Consumer SoftwareIndustries

1,001-5,000Employees

Benefits

Generous PTO

Medical, Dental, & Vision Insurance

Daily Lunch Delivery Credit

Equity

Remote Work & Wellness Benefits

Company-Wide Events & Employee-Led Activities

Risks

Competition from Textla could erode Attentive's market share in SMS marketing.

Over-reliance on AI may lead to data privacy concerns and regulatory scrutiny.

Dependency on third-party integrations like ParTech poses risks if partnerships dissolve.

Differentiation

Attentive leads in AI-driven SMS marketing with hyper-personalized messaging solutions.

The company offers seamless integration with APIs and webhooks for efficient communication.

Attentive's subscription model ensures steady revenue with premium add-ons for customization.

Upsides

Attentive saw 128% revenue growth in the UK, highlighting demand for AI solutions.

Partnership with ParTech enhances restaurant loyalty programs, boosting customer retention.

Attentive's AI Journeys and AI Pro offer unique one-to-one marketing, differentiating them.

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