[Remote] Senior Account Executive, EMEA at Customer.io

Morowali, Sulawesi Tengah, Indonesia

Customer.io Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
SaaS, Marketing TechnologyIndustries

Requirements

  • Top performer for 3-5 years in a Senior Account Executive role (or similar), within the B2B SaaS environment
  • Special consideration for experience selling Marketing Technology products
  • Proven track record of quota and goal achievement
  • Familiarity with MEDDPICC or a similar sales framework
  • Excellent written and verbal communication skills, as well as a professional and engaging phone presence
  • Ability to identify customer business needs in order to recommend relevant solutions
  • Ability to prioritize responsibilities in a fast-paced and dynamic environment
  • Creative problem solver who can understand the customer problem and find the best solution regardless of what the customer is asking for

Responsibilities

  • Take over qualified leads from outbound and inbound sales teams; run discovery calls (qualifying through MEDDPICC) and full sales cycle to close customers
  • Work closely with a dedicated Sr. SDR, reviewing account targeting, sales strategy, and prospecting progress to assist in scheduling new meetings with key brands within ICP
  • Schedule and perform online demos with qualified prospects
  • Uncover key business needs and problems, match Customer.io's solutions and features
  • Own key numbers: report present and past sales, trends and costs, estimated and realized revenue, and administrative commitments for management
  • Fill pipeline through self-sourcing as needed to have an adequate path to quota attainment
  • Explain and demonstrate the features and merits of products and services through value-based selling

Skills

Full-Cycle Sales
Prospecting
MEDDPICC
Discovery Calls
Sales Demos
Account Targeting
Sales Strategy
Quota Management
Revenue Reporting

Customer.io

Marketing automation for customer engagement

About Customer.io

Customer.io is a marketing automation platform that helps businesses engage with their customers throughout their lifecycle. It allows companies to segment their audience based on real-time events, enabling personalized messaging that enhances customer connections and engagement. Unlike many competitors, Customer.io offers A/B testing and professional support services to optimize marketing strategies. The goal is to empower businesses to send data-driven messages that improve customer engagement and drive revenue.

Portland, OregonHeadquarters
2012Year Founded
$9.6MTotal Funding
SEEDCompany Stage
Consulting, Consumer SoftwareIndustries
201-500Employees

Benefits

Unlimited Paid Time Off
Paid Parental Leave
Health Insurance
401(k) Company Match
Healthy Lifestyle Budget
Remote Work Options
Co-working Space Rental Reimbursement
Professional Development Budget
Home Office Stipend
Sabbatical Leave

Risks

Increased competition from other platforms integrating with Vision Pro.
Reliance on Twilio SMS could pose risks if service issues arise.
Emergence of comprehensive notification solutions like Knock challenges market position.

Differentiation

Customer.io offers real-time audience segmentation for personalized messaging.
The platform supports A/B testing for continuous campaign optimization.
Customer.io integrates with Vision Pro for VR marketing campaigns.

Upsides

Integration with Apple Vision Pro opens new VR marketing opportunities.
Partnership with Twilio enhances robust SMS messaging solutions.
Participation in CEE Startup Challenge expands market reach and innovation.

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