ChowNow

Senior Account Executive

Remote

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Restaurant Technology, Food Service, Online Food OrderingIndustries

Requirements

Candidates should possess a Bachelor's degree in Business Administration, Marketing, or a related field, along with a minimum of 5 years of experience in sales, preferably within the technology or SaaS industry. Demonstrated success in achieving and exceeding sales targets is essential, as is a strong understanding of sales methodologies and pipeline management.

Responsibilities

As a Senior Account Executive, you will be responsible for generating revenue by qualifying leads, developing sales opportunities, and managing a pipeline of potential customers. You will collaborate with peers and your manager to master the ChowNow Value Selling methodology, educating prospects on the platform's benefits and positioning ChowNow as a thought leader in the restaurant technology space. Additionally, you will develop and execute outbound and referral strategies to secure new sales opportunities, working closely with restaurant partners to improve their business operations.

Skills

Sales
Lead Qualification
Pipeline Management
Outbound Sales
Referral Sales
Customer Needs Analysis
Restaurant Industry Knowledge
Value Selling
Relationship Building
Thought Leadership

ChowNow

Online ordering system for independent restaurants

About ChowNow

ChowNow provides online ordering systems specifically designed for independent restaurants. Their service allows restaurants to integrate orders from multiple platforms, including their own websites, Facebook, Google pages, and ChowNow’s own site, into a single centralized hub. This means restaurant owners do not have to manage multiple devices for different order sources. Unlike many competitors that charge high fees for third-party services, ChowNow offers a commission-free model, making it a more affordable option for small to medium-sized independent restaurants. The company generates revenue through subscription fees and service charges, aiming to help restaurant owners streamline their ordering processes and improve the overall customer experience.

Key Metrics

Santa Monica, CaliforniaHeadquarters
2011Year Founded
$62.3MTotal Funding
SERIES_CCompany Stage
Food & Agriculture, Consumer SoftwareIndustries
201-500Employees

Benefits

Comprehensive health plans
Remote office stipend
Mental health coverage
Parental & family leave
Student loan assistance
Employee stock incentive plan
401(k) savings plan
Pet insurance
Fitness stipend

Risks

Increased competition from convenience stores using voice AI technology.
Smart Answering service may face integration challenges with existing restaurant systems.
New leadership may lead to strategic shifts unsettling existing partnerships.

Differentiation

ChowNow offers commission-free online ordering, unlike competitors with high third-party fees.
The platform integrates orders from multiple sources into a centralized hub for restaurants.
ChowNow provides branded apps and marketing support, enhancing restaurant-customer connections.

Upsides

AI-driven voice technology can enhance customer service and reduce labor costs.
Partnership with Dining Alliance offers discounts, lowering operational costs for restaurant partners.
Acquisition of Cuboh improves order management efficiency and accuracy for restaurant partners.

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