Seasonal Sales Associate (Sur La Table) at CSC Generation

Albany, New York, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

RetailIndustries

Requirements

1 year retail sales experience (preferred)
Must be at least 16 years old
Proficient in POS Systems
Ability to communicate verbally and work cooperatively with employees and customers
Ability to remain in a stationary position for up to 3 hours at a time
Ability to move about the workplace selling to customers and retrieving merchandise from storage and/or sales floor
Ability to grab, reach, push, pull, bend, stoop, kneel and crouch in order to demonstrate, retrieve and/or replenish merchandise
Ability to work a varied schedule including nights and weekends as business dictates
Ability to ascend/descend ladders in order to retrieve and/or move merchandise
Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse in order to accomplish work
Regular and predictable attendance
Ability to lift and/or move merchandise weighing up to 35 lbs
Sur La Table Core Competencies: Focus on the Customer, Be Genuine, Make the Right Call, Take Ownership, Achieve Results

Responsibilities

Provides an exceptional customer experience according to customer service standards
Proactively seeks out customers in order to determine needs and sell items
Stays informed by maintaining product knowledge, accesses available training and seeks out additional resources when necessary
Works as a part of a high-performing team to achieve store’s sales plan
Strives to achieve individual sales goals
Shares product assortment and services such as gift registry and cooking classes with customers
Demonstrates products upon request of a customer or as directed by a manager
Consistently follows all Sur La Table policies and standard operating procedures (SOPs)
Maintains a clean store environment, including restrooms
Processes a variety of transactions accurately and efficiently via the POS including sales, returns, price checks, etc
Ensures pricing integrity, MOS products, stocks and replenishes the sales floor using FIFO and according to visual standards
Records time worked accurately and according to SLT policy
Demonstrates exceptional verbal and written communication skills with employees, customers and store management team
Protects customers, employees, and company assets. Notifies Manager on Duty of safety risk or threat in the store
Additional responsibilities as assigned by Manager on Duty (MOD), General Manager or Store Manager

Skills

Customer Service

Sales

POS Transactions

Product Knowledge

Inventory Management

Visual Merchandising

FIFO

Returns Processing

CSC Generation

Acquires and revitalizes struggling retail brands

About CSC Generation

CSC Generation specializes in acquiring and revitalizing struggling retail brands to make them profitable. The company identifies underperforming brands with potential and integrates them into its operating platform, which includes technology, skilled personnel, and efficient processes. This approach has allowed CSC Generation to successfully transform several well-known brands, such as DirectBuy and Sur La Table, into profitable ventures. The company generates revenue through the sales of products from its portfolio, which features over 325,000 items and attracts around 10 million monthly page views. Unlike many competitors, CSC Generation focuses on "unsexy" opportunities—brands that others might overlook but have significant turnaround potential. The goal of CSC Generation is to drive growth and profitability for the brands it acquires, ultimately enhancing the customer experience and increasing sales.

Merrillville, IndianaHeadquarters

2016Year Founded

$107.6MTotal Funding

SERIES_ECompany Stage

Consumer Software, Consumer GoodsIndustries

51-200Employees

Risks

Increased competition may lead to higher acquisition costs for CSC Generation.

Operational challenges in integrating new brands like Backcountry could affect performance.

Economic downturns could reduce consumer spending, impacting CSC's profitability.

Differentiation

CSC Generation specializes in acquiring and revitalizing struggling retail brands.

The company integrates brands into its platform to drive growth and profitability.

CSC Generation identifies 'unsexy' opportunities with significant potential for turnaround.

Upsides

CSC Generation's acquisition of Backcountry expands its consumer-centric brand portfolio.

The rise of AI-driven personalization can enhance CSC's customer engagement and conversion rates.

Direct-to-consumer models offer CSC increased profitability by cutting out intermediaries.

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