Customer Service Representative
Beyond FinanceFull Time
Entry Level & New Grad
Key technologies and capabilities for this role
Common questions about this position
The targeted pay range is $15.50 - $24.25 per hour, with the starting rate varying based on location, experience, and position offered, and it will meet or exceed the local minimum wage.
This is not a remote position; it requires working in-store as a cashier, including standing, walking, and lifting for extended periods.
Prior retail sales, cashier, or customer-focused experience is preferred, along with physical abilities to stand, lift up to 35 lbs., and perform repetitive motions.
The culture emphasizes inclusivity, diversity, teamwork, and traits like accountability, customer-focus, collaboration, trust, decision-making, and action-orientation to create great experiences for teammates and customers.
Strong candidates have prior retail or customer service experience and embody teammate traits like being customer-focused, collaborative, action-oriented, and able to make quick decisions while maintaining high standards.
Retailer of sporting goods and apparel
DICK'S Sporting Goods is a retailer specializing in sporting goods, offering a variety of products such as sports equipment, apparel, and footwear. The company operates both physical stores and an online platform, allowing customers to shop in a way that suits them best. Customers can take advantage of financing options, such as 0% APR for larger purchases, making it easier to buy what they need. DICK'S Sporting Goods also has a loyalty program called ScoreCard, which rewards customers for their purchases, encouraging them to return. What sets DICK'S apart from competitors is its commitment to customer satisfaction, highlighted by its Best Price Guarantee, and its focus on social responsibility, believing in the positive impact of sports on lives. The goal of DICK'S Sporting Goods is to provide quality sporting goods while giving back to the community and promoting ethical business practices.