Seasonal MotoSport Gearhead

United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Power sports, RetailIndustries

Requirements

Candidates must have a passion for powersports and experience with dirt bikes, street bikes, and motorcycle brands. A love of power sports and the ability to provide an amazing ride experience are essential. Wired internet is required for remote work, and candidates must be available for training from October 13-31, 2025, Monday-Friday, 9:00 am - 5:00 pm MST, with no absences allowed. Flexibility in scheduling is needed, including required Saturday availability from 8:00 AM - 4:30 PM MT for full-time roles and a minimum of 16 hours per week for part-time roles.

Responsibilities

The Seasonal MotoSport Gearhead will assist customers with general product questions, take customer orders, and verify shipment information. Responsibilities include up-selling and cross-selling products, resolving customer issues and concerns, and escalating system and website problems. The role involves handling inbound customer emails and chat sessions, and potentially making outbound follow-up calls to provide concierge-level service and build customer relationships.

Skills

Power sports knowledge

Customer service

Order processing

Upselling

Cross-selling

Problem resolution

Communication skills

Chat support

Email support

Phone support

CSC Generation

Acquires and revitalizes struggling retail brands

About CSC Generation

CSC Generation specializes in acquiring and revitalizing struggling retail brands to make them profitable. The company identifies underperforming brands with potential and integrates them into its operating platform, which includes technology, skilled personnel, and efficient processes. This approach has allowed CSC Generation to successfully transform several well-known brands, such as DirectBuy and Sur La Table, into profitable ventures. The company generates revenue through the sales of products from its portfolio, which features over 325,000 items and attracts around 10 million monthly page views. Unlike many competitors, CSC Generation focuses on "unsexy" opportunities—brands that others might overlook but have significant turnaround potential. The goal of CSC Generation is to drive growth and profitability for the brands it acquires, ultimately enhancing the customer experience and increasing sales.

Merrillville, IndianaHeadquarters

2016Year Founded

$107.6MTotal Funding

SERIES_ECompany Stage

Consumer Software, Consumer GoodsIndustries

51-200Employees

Risks

Increased competition may lead to higher acquisition costs for CSC Generation.

Operational challenges in integrating new brands like Backcountry could affect performance.

Economic downturns could reduce consumer spending, impacting CSC's profitability.

Differentiation

CSC Generation specializes in acquiring and revitalizing struggling retail brands.

The company integrates brands into its platform to drive growth and profitability.

CSC Generation identifies 'unsexy' opportunities with significant potential for turnaround.

Upsides

CSC Generation's acquisition of Backcountry expands its consumer-centric brand portfolio.

The rise of AI-driven personalization can enhance CSC's customer engagement and conversion rates.

Direct-to-consumer models offer CSC increased profitability by cutting out intermediaries.

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