Senior Salesforce Project Manager

Position Overview

NeuraFlash is seeking a Senior Salesforce Project Manager to manage projects for our Enterprise customers. In this role, you will provide day-to-day leadership to analyze customer requirements, develop designs, and implement cloud-based solutions leveraging Salesforce and the Force.com platform. The ideal candidate is comfortable working with both small and large clients in a fast-paced environment, possesses strong analytical and consultative skills, and can confidently interact with VP and Director-level stakeholders. If you are passionate about cutting-edge technology and delivering exciting digital solutions, this role is for you.

Why NeuraFlash:

At NeuraFlash, we are redefining the future of business through AI and groundbreaking technologies like Agentforce. As a leader in AI, Amazon, and Salesforce innovation, we create intelligent solutions by integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce, and more to revolutionize workflows, enhance customer experiences, and deliver tangible results. We empower organizations with tailored strategies for conversational AI, predictive analytics, and generative AI.

We are pioneers in generative AI and AI agents. NeuraFlash was the exclusive partner for the private beta of Salesforce's Agentforce and is now Salesforce’s #1 partner for Agentforce. Join our team of trailblazing experts who are passionate about pushing boundaries and using technologies like Agentforce to create impactful customer outcomes. Your work will drive innovation at scale, whether you're developing advanced AI-powered bots, streamlining operations, or building solutions with the latest generative AI technologies.

Responsibilities:

• Monitor and manage project financials, scope, and schedule to ensure successful delivery of assigned client projects.
• Drive the implementation of high-quality AI and digital service solutions.
• Serve as the primary day-to-day point of contact for clients, managing the operational aspects of projects and fostering strong customer relationships.
• Facilitate or co-lead regular status meetings with project teams, sponsors, and all stakeholders.
• Assist consultant team members in delivering client presentations during requirements gathering, design, pilot, and user acceptance testing phases.
• Plan, initiate, and manage Business-to-Business (B2B) Customer Relationship Management (CRM) systems and Artificial Intelligence (AI) software projects.
• Coordinate IT project teams to ensure client business requirements are effectively incorporated into design specifications, multi-platform integrations, and data transfers.
• Assess business implications at each project stage.
• Execute the role of Agile Scrum Master and guide the software development lifecycle (SDLC) process for systems and product delivery.
• Bring a high level of energy and enthusiasm to NeuraFlash daily.

Required Qualifications:

• 5+ years of project management experience with packaged software or custom development implementation on the Salesforce Platform.
• Experience working in a professional services/consulting environment.
• Experience applying Agile approaches to project management.
• Experience with Salesforce.com, serving as a project manager or scrum leader.
• Experience with estimation/sizing and SOW/Change Order contracting.
• PMP or Scrum Master certification is required.

Location Type:

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Employment Type:

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Salary:

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Application Instructions:

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