Sales Trainer I at Global Payments

Oklahoma City, Oklahoma, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Payments, FintechIndustries

Requirements

Ability to handle multiple responsibilities, personalities, and tasks with limited supervision or guidance while staying within core principles/practices
Commitment to the success of salespeople through a variety of learning preferences and receptiveness to ensure maximum effectiveness of training program
Strong written and verbal communication skills
Solid critical thinking and organization skills
Strong documentation and problem resolution skills
Comfortable presenting training instruction “live” and via conference call or webinar
Comfortable in both group and 1 on 1 training situations
Strong interpersonal skills with the ability to motivate and inspire others
Able to balance multiple projects with the ability to rearrange priorities on short notice
Confident in providing constructive feedback to salespeople
An entrepreneurial spirit that’s also able to collaborate with others
Able to work within time constraints to learn a topic

Responsibilities

Coordinate and schedule new hires and veterans to the appropriate training forums
Conduct virtual recurring 1:1 trainings over Sales Skills, Heartland Solutions, and Sales Tech
Coach and mentor new hires through sales scenarios and role plays to deepen learning transfer and application
Train on a wide array of payments processing, POS, and financial products and over Heartland’s sales enablement tools
Report and track new hires within the sales training program, and help to keep them accountable in completing training requirements
Update, develop, and design new training content as needed by management
Work side-by-side to build strong relationships with sales management in assigned dedicated regions
Coordinate and conduct group trainings over payments processing and POS specific topics nation-wide and within assigned dedicated regions
Develop and/or conduct onsite live trainings on a variety of topics as needed

Skills

Key technologies and capabilities for this role

Sales TrainingVirtual TrainingProduct TrainingSales MethodologiesHeartland Products

Questions & Answers

Common questions about this position

What is the work arrangement for this Sales Trainer role?

The vast majority of the role involves new hire training in a virtual setting, with some onsite live trainings conducted as needed.

What skills are required for the Sales Trainer position?

Key skills include conducting virtual 1:1 trainings on sales skills, Heartland solutions, and sales tech; coaching through sales scenarios and role plays; and training on payments processing, POS, and financial products.

What is the company culture like for the Sales Training team?

The team prides itself on instilling 'The Heartland Way' into sales representatives, with a mission to grow profits through developing knowledgeable and self-sustaining sales professionals in a dynamic environment.

What salary or compensation is offered for this role?

This information is not specified in the job description.

What makes a strong candidate for the Sales Trainer I position?

A strong candidate is driven by creative freedom, has an entrepreneurial spirit to 'run their own shop' within a larger organization, and excels at coordinating trainings, mentoring sales reps, and developing training content.