Ability to handle multiple responsibilities, personalities, and tasks with limited supervision or guidance while staying within core principles/practices
Commitment to the success of salespeople through a variety of learning preferences and receptiveness to ensure maximum effectiveness of training program
Strong written and verbal communication skills
Solid critical thinking and organization skills
Strong documentation and problem resolution skills
Comfortable presenting training instruction “live” and via conference call or webinar
Comfortable in both group and 1 on 1 training situations
Strong interpersonal skills with the ability to motivate and inspire others
Able to balance multiple projects with the ability to rearrange priorities on short notice
Confident in providing constructive feedback to salespeople
An entrepreneurial spirit that’s also able to collaborate with others
Able to work within time constraints to learn a topic
Responsibilities
Coordinate and schedule new hires and veterans to the appropriate training forums
Conduct virtual recurring 1:1 trainings over Sales Skills, Heartland Solutions, and Sales Tech
Coach and mentor new hires through sales scenarios and role plays to deepen learning transfer and application
Train on a wide array of payments processing, POS, and financial products and over Heartland’s sales enablement tools
Report and track new hires within the sales training program, and help to keep them accountable in completing training requirements
Update, develop, and design new training content as needed by management
Work side-by-side to build strong relationships with sales management in assigned dedicated regions
Coordinate and conduct group trainings over payments processing and POS specific topics nation-wide and within assigned dedicated regions
Develop and/or conduct onsite live trainings on a variety of topics as needed