Sales Supervisor (Full-Time) at Rag & Bone

San Marcos, San Jose, Costa Rica

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, FashionIndustries

Requirements

Minimum 2+ prior work experience in a client centric, sales environment (contemporary or luxury retail knowledge preferred, but not required)
Availability for full-time role requiring 32-40 hours per week
Be original, be authentic
Innovate, solve problems
Work together, get results
Be disciplined, be competitive

Responsibilities

Display best-in-class customer service techniques, clienteling standards, and sales interactions; ensure all staff on duty do the same
Meet store and metric goals
Grow and manage clientele
Demonstrate product knowledge and support senior management with delivery of this information to staff
Encourage and recognize opportunities for team selling
Understand and exemplify the rag & bone brand philosophy and lifestyle
Partner with Visual Merchandising team on floor sets, window changes, and other projects as needed
Ensure the store is opened and closed each day according to company guidelines
Maintain knowledge and understanding of all policies and procedures
Contribute to low inventory shrink and inventory accuracy by ensuring consistent execution of all inventory touch points
Accurately process Point of Sale transactions
Consistently act within core values of rag & bone
Appropriately diffuse conflict with all members of the team, take ownership of contribution to team and store environment, and escalate to management where necessary
Assist in tracking, monitoring, and communication of business results
Model and teach store associates to support a positive client-centric environment
Contribute to a positive, fun, professional, productive, and team-oriented store atmosphere

Skills

Key technologies and capabilities for this role

Customer ServiceSalesClientelingProduct KnowledgeTeam SellingRetail Operations

Questions & Answers

Common questions about this position

What is the salary for the Sales Supervisor position?

This information is not specified in the job description.

Is this a remote position, or where is it located?

This information is not specified in the job description.

What skills are required for the Sales Supervisor role?

Key skills include best-in-class customer service techniques, clienteling standards, product knowledge, team leadership, and understanding of company policies and procedures.

What is the company culture like at rag & bone?

rag & bone fosters a collaborative workspace that supports talent, creativity, and forward-thinking, with an inclusive environment encouraging employee connection, voice in policy and process, and a positive, fun, professional, team-oriented store atmosphere.

What makes a strong candidate for this Sales Supervisor role?

Strong candidates act as leaders and role models in service standards, meet sales goals, manage clientele, demonstrate product knowledge, and contribute to a positive team environment while adhering to company policies.

Rag & Bone

Contemporary fashion brand for clothing and accessories

About Rag & Bone

Rag & Bone creates high-quality clothing, shoes, and accessories for men and women, focusing on an effortless urban style and expert craftsmanship. Their products are sold directly to consumers through their website and physical stores, allowing for a personalized shopping experience with expert stylists who help customers create customized looks. This tailored service enhances customer satisfaction and loyalty. Rag & Bone stands out from competitors by emphasizing quality, sustainability, and ethical practices, ensuring that their products are made with integrity. The company's goal is to provide stylish, well-made apparel while maintaining a commitment to customer satisfaction and responsible business practices.

New York City, New YorkHeadquarters

2002Year Founded

ACQUISITIONCompany Stage

Consumer GoodsIndustries

501-1,000Employees

Risks

Integration with Guess and WHP Global may disrupt operations and brand identity.

Andrew Rosen's leadership could lead to strategic shifts alienating existing customers.

Expansion into Tampa may face challenges from local competition and market saturation.

Differentiation

Rag & Bone combines British heritage with modern New York design.

The brand offers personalized styling services for a tailored shopping experience.

Rag & Bone is committed to quality, sustainability, and ethical practices.

Upsides

Partnership with Astound Commerce enhances online customer experience and DTC operations.

Guess and WHP Global's acquisition provides resources for market expansion and innovation.

New store in Tampa, Florida, captures a growing market and increases brand visibility.

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