Sales Ops. Support Manager at Visa

Singapore

Visa Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Payments, Financial TechnologyIndustries

Requirements

  • Bachelor's degree preferred
  • Minimum 3-4 years' experience in a Sales environment for a Hi-Tech/Software development Company
  • Working knowledge of MS Dynamics and Apttus CPQ, as well as an understanding and experience with the broader sales tools landscape (MS Dynamics experience a plus)
  • Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment
  • Excellent organizational skills, attention to detail, and ability to manage multiple tasks and projects
  • Excellent communication skills, with the ability to communicate and present effectively to internal teams in both 1:1 and group settings
  • Ability to work in a dynamic, fast-paced environment and pick up new skills quickly
  • Extreme attention to detail, excellent written and verbal communication skills, and creative problem-solving abilities

Responsibilities

  • Provide Sales and Client support to the APAC Sales organization on matters ranging from order acceptance, quoting, best practices, pricing approvals, or liaising with other departments for responses and resolution
  • Maintain and ensure field compliance of sales policies, procedures, and rules of engagement related to all aspects of Sales Operations including approval requirements, escalation processes, and compliance with standard guidelines
  • Provide sales support regarding the structuring of MS Dynamics accounts and opportunities
  • Review Pricing Quotes for accuracy and completeness, while ensuring quotes are approved within pricing and discount guidelines and adherent to policy
  • Assist and support the sales teams with processes, training, and documentation; prepare training materials and present in large group settings
  • Recommend efficient workflows within the MS Dynamics environment as it relates to supporting the APAC Sales Team
  • Introduce improvements to improve accuracy of processing orders that increase efficiencies for existing and new processes
  • Recognize opportunities and drive internal improvements and proficiencies within the Sales Operations process
  • Provide ad hoc support to sales teams on Service Level Agreement drafting, RFP Responses, Audits, and Novation Agreements

Skills

Sales Operations
MS Dynamics
Pricing Quotes
Sales Policies
Client Support
Order Processing
Workflow Optimization
Training Delivery
Problem Solving
Communication

Visa

Global digital payment network provider

About Visa

Visa operates a global digital payment network that facilitates electronic payments for millions of people daily. The company connects consumers, businesses, financial institutions, and governments, allowing them to make transactions using Visa cards. Each time a card is used, Visa earns money through transaction, service, and data processing fees. Unlike many competitors, Visa focuses on expanding access to financial services for underserved communities and supporting local economies. The company's goal is to promote financial inclusivity and drive sustainable commerce, ensuring that more people can participate in the global economy.

San Francisco, CaliforniaHeadquarters
1958Year Founded
$55.8MTotal Funding
ANGEL_INDIVIDUALCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Health Insurance.
Life Insurance.
Dental Insurance.
Disability Insurance.
Accidental Death & Dismemberment Insurance.

Risks

CBDCs could reduce reliance on Visa's payment network.
'Buy Now, Pay Later' services may decrease traditional credit card transactions.
Fintech startups offering zero-fee transactions could pressure Visa's revenue model.

Differentiation

Visa operates a global digital payment network connecting millions daily.
The company focuses on financial inclusivity and sustainability in its operations.
Visa collaborates with central banks on Central Bank Digital Currencies (CBDCs).

Upsides

Visa's partnership with fintechs enhances cross-border payment solutions.
Adoption of blockchain technology could revolutionize digital payments.
AI-driven fraud detection systems are reducing fraudulent activities.

Land your dream remote job 3x faster with AI