Sales Ops - Incentive Management at Accenture

Heredia, Heredia Province, Costa Rica

Accenture Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Professional Services, Consulting, TechnologyIndustries

Requirements

  • Proven experience in sales operations within a BPO environment, ideally with expertise in managing large sales teams and complex data sets
  • Knowledge of industry-specific sales processes and best practices
  • Strong attention to detail and accuracy in data entry
  • Excellent communication and interpersonal skills to interact with customers and internal teams
  • Strong analytical mindset with ability to analyze data from various reports and provide insights
  • Experience working with large datasets
  • Understanding of sales processes, key performance indicators (KPIs), and sales methodologies
  • Expertise in implementing and structuring sales incentive plans, including commission structures and performance-based rewards
  • Excellent written and verbal communication skills to effectively convey complex information to various stakeholders
  • Preferred: Bachelor's degree
  • Preferred: Portuguese Level C1
  • Preferred: Ability to establish strong client relationship
  • Preferred: Ability to manage multiple stakeholders
  • Preferred: Adaptable and flexible
  • Preferred: Collaboration and interpersonal skills
  • Preferred: Problem-solving skills

Responsibilities

  • Incentive Plan Implementation: Implement the client provided plan and maintain sales incentive plans, including metrics, targets, payout structures, and performance thresholds, considering different sales channels and product lines
  • Data Analysis: Collect, analyze sales data to assess sales performance against targets, identify trends, and evaluate the effectiveness of existing incentive plans
  • Sales Alignment: Collaborate with client to ensure incentive plans are aligned with overall business goals and sales strategies
  • Communication and Training: Clearly communicate incentive plan details to sales teams, provide training on program mechanics, and address any questions or concerns
  • Performance Monitoring: Track sales performance against incentive plan metrics and publish
  • Compliance Management: Ensure all incentive programs comply with company policies, regulatory requirements, and legal standards as shared by the client
  • System Administration: Manage the sales incentive calculation system, ensuring accurate data input and timely commission payouts
  • Stakeholder Management: Collaborate with cross-functional teams including finance, HR, and sales operations to ensure smooth implementation and administration of incentive programs

Skills

Incentive Plan Implementation
Data Analysis
Sales Data Analysis
Commission Calculation
Performance Metrics
Payout Structures
Sales Alignment

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters
1989Year Founded
$8.5MTotal Funding
IPOCompany Stage
Consulting, Enterprise Software, CybersecurityIndustries
10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.
Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.
The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.
The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.
Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.
The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.
Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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