Sales Operations Manager at Numerade

New York, New York, United States

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$135,000 – $155,000Compensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

FinTech, E-commerce, SaaSIndustries

Requirements

Salesforce administration, reporting, and workflow configuration
Deep experience with sales analytics, forecasting models, and pipeline metrics
Strong data acumen — able to dig into raw datasets and synthesize actionable insights
Operational builder mentality — not just a tool user, but someone who builds scalable processes

Responsibilities

Forecasting & Pipeline Management: Own weekly roll-ups, scenario planning, segment/territory coverage, and sales forecasting accuracy. Monitor pipeline health and highlight at-risk or stuck deals
GTM Process Optimization: Define and evolve sales stages, funnel conversion metrics, deal cycles, and SLA adherence. Enable consistency in execution and clear visibility for leadership
Systems & Tooling: Maintain and optimize Salesforce architecture. Own integrations and workflows across Outreach, Nooks, and enrichment tools. Champion cleanliness, deduping, and structured data
Reporting & Dashboards: Build and maintain dashboards across key metrics — source attribution, bookings, ACV, deal velocity, strategic account activity, and persona-level coverage
TAM Mapping & Segmentation: Collaborate with leadership to define opportunity distribution, identify market gaps, and drive segmentation strategies that align with revenue goals
Win/Loss Analysis & Product Insights: Track why we win, why we lose, and what signals matter most. Turn analysis into feedback loops for product, enablement, and strategy
Lifecycle Management: Partner across functions to identify evolving customer needs, track usage patterns, and surface signals that impact retention and expansion

Skills

Sales Forecasting

Sales Funnel Optimization

Sales Analytics

GTM Strategy

Data Insights

Process Building

CRM Management

Cross-functional Collaboration

Numerade

Online platform for STEM education solutions

About Numerade

Numerade offers educational resources for students in STEM subjects, including video solutions to textbook problems, bootcamps, and a feature called SnapSolve that provides instant video explanations for questions. The platform is unique due to its extensive library created by a team of 1,700 PhDs and teaching assistants, ensuring high-quality content. It operates on a subscription model, with a freemium option for limited access, aiming to improve academic performance, as shown by 97% of users reporting better grades.

Santa Monica, CaliforniaHeadquarters

2019Year Founded

$25.3MTotal Funding

SERIES_ACompany Stage

EducationIndustries

501-1,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Flexible Paid Time Off

Remote Work Options

Risks

Increased competition from AI-driven platforms like Khan Academy and Coursera.

Potential backlash over AI-generated content's accuracy and reliability in education.

Challenge of maintaining subscriptions with numerous free educational resources available.

Differentiation

Numerade offers SnapSolve, providing instant video solutions for complex STEM questions.

AceChat, a video-based AI study bot, excels in STEM subjects with real-time feedback.

Numerade's Ace Images feature uses AI-generated visuals to enhance STEM learning.

Upsides

Numerade's partnership with George Fox University expands its reach in STEM education.

Free access for LAUSD students helps bridge educational gaps post-pandemic.

Ace Images aligns with the trend of visual learning tools enhancing comprehension.

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