Head/Director of Sales Operations
SupersideSalary not specified
Full Time
Senior (5 to 8 years)
$135,000 – $155,000Compensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
FinTech, E-commerce, SaaSIndustries
Requirements
- Salesforce administration, reporting, and workflow configuration
- Deep experience with sales analytics, forecasting models, and pipeline metrics
- Strong data acumen — able to dig into raw datasets and synthesize actionable insights
- Operational builder mentality — not just a tool user, but someone who builds scalable processes
Responsibilities
- Forecasting & Pipeline Management: Own weekly roll-ups, scenario planning, segment/territory coverage, and sales forecasting accuracy. Monitor pipeline health and highlight at-risk or stuck deals
- GTM Process Optimization: Define and evolve sales stages, funnel conversion metrics, deal cycles, and SLA adherence. Enable consistency in execution and clear visibility for leadership
- Systems & Tooling: Maintain and optimize Salesforce architecture. Own integrations and workflows across Outreach, Nooks, and enrichment tools. Champion cleanliness, deduping, and structured data
- Reporting & Dashboards: Build and maintain dashboards across key metrics — source attribution, bookings, ACV, deal velocity, strategic account activity, and persona-level coverage
- TAM Mapping & Segmentation: Collaborate with leadership to define opportunity distribution, identify market gaps, and drive segmentation strategies that align with revenue goals
- Win/Loss Analysis & Product Insights: Track why we win, why we lose, and what signals matter most. Turn analysis into feedback loops for product, enablement, and strategy
- Lifecycle Management: Partner across functions to identify evolving customer needs, track usage patterns, and surface signals that impact retention and expansion
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What is the salary range for the Sales Operations Manager position?
The salary range is $135K - $155K.
Is this role remote or hybrid, and what are the location requirements?
The position is hybrid.
What key skills and experiences are required for this Sales Operations Manager role?
Key skills include expertise in forecasting and pipeline management, GTM process optimization, and systems & tooling such as maintaining Salesforce architecture, integrations with Outreach and Nooks, and ensuring data cleanliness. Experience architecting scalable GTM processes, digging into dashboards, and thriving in early-stage environments is essential.
What is the company culture like at Numeral?
Numeral is a small but mighty early-stage company with rapid growth, offering high ownership to every hire that shapes the company's trajectory. The team has roots from Stripe, Airbnb, Notion, and emphasizes craft, speed, and ambition in a chaotic environment.
What makes a strong candidate for this Sales Operations Manager role?
Strong candidates are those who have been the architect behind scalable GTM processes, love digging into dashboards, and thrive in early-stage chaos, with the ability to build systems from the ground up while partnering across GTM leadership, AEs, Product, and Finance.
Numerade
Online platform for STEM education solutions
About Numerade
Numerade offers educational resources for students in STEM subjects, including video solutions to textbook problems, bootcamps, and a feature called SnapSolve that provides instant video explanations for questions. The platform is unique due to its extensive library created by a team of 1,700 PhDs and teaching assistants, ensuring high-quality content. It operates on a subscription model, with a freemium option for limited access, aiming to improve academic performance, as shown by 97% of users reporting better grades.
Santa Monica, CaliforniaHeadquarters
2019Year Founded
$25.3MTotal Funding
SERIES_ACompany Stage
EducationIndustries
501-1,000Employees
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
Flexible Paid Time Off
Remote Work Options
Risks
Increased competition from AI-driven platforms like Khan Academy and Coursera.
Potential backlash over AI-generated content's accuracy and reliability in education.
Challenge of maintaining subscriptions with numerous free educational resources available.
Differentiation
Numerade offers SnapSolve, providing instant video solutions for complex STEM questions.
AceChat, a video-based AI study bot, excels in STEM subjects with real-time feedback.
Numerade's Ace Images feature uses AI-generated visuals to enhance STEM learning.
Upsides
Numerade's partnership with George Fox University expands its reach in STEM education.
Free access for LAUSD students helps bridge educational gaps post-pandemic.
Ace Images aligns with the trend of visual learning tools enhancing comprehension.
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