Sales Manager
First American- Full Time
- Junior (1 to 2 years)
Candidates should possess at least 4 years of experience in account management or sales leadership, ideally within the transactional business space, and 2+ years of experience managing a sales team in a call center setting, preferably on-shore or near-shore. Strong proficiency with CRM, Tableau, Looker, and Microsoft Suite is required, along with excellent communication, time management, and organizational skills.
The Sales Manager will own and manage a portfolio of strategic residential accounts with a focus on relationship building, retention, and revenue expansion, identify cross-sell and upsell opportunities, serve as a subject matter expert on product offerings, track KPIs, lead and support a team of sales leaders and agents, analyze sales metrics, ensure compliance with quality standards, coordinate with various departments, monitor key metrics, and stay current on industry trends to pivot strategy as needed.
Customer acquisition through sales and marketing
Centerfield focuses on customer acquisition through effective sales and marketing strategies, primarily using digital channels like text and chat. They create personalized buying experiences for customers and help major brands in home services and telecommunications close around 2,000,000 sales annually. Operating on a performance-based marketing model, Centerfield earns revenue by driving sales for clients, leveraging technology and skilled sales agents. Their goal is to be a trusted partner for brands looking to expand their customer base.