Senior Sales Engineer
Freshpaint- Full Time
- Senior (5 to 8 years)
Candidates should possess a minimum of 5 years of experience in SaaS sales, specifically working with enterprise customers in roles such as technical pre-sales or sales.
As a Sales Engineer at WalkMe, you will support Account Executives by taking a consultative role in customer evaluation processes, including answering technical questions, troubleshooting development/configuration issues, and managing escalations to Support and Engineering. You will develop strong technical relationships within customer teams, acting as a trusted advisor, communicating the value of WalkMe products through various mediums like phone, presentation, and product demonstrations. Additionally, you will manage technical Proof of Concepts (POCs) both onsite and offsite, collaborate on and present custom product demonstrations to support the sales cycle, aggregate customer feedback and convey it to product management and engineering, and participate in field events to promote product knowledge and assist marketing efforts.
Digital adoption platform for user guidance
WalkMe specializes in Digital Adoption Platforms (DAP) that enhance user experiences for employees and customers. The platform works by overlaying visual cues and personalized content on websites or enterprise software, which helps users with onboarding, training, and provides real-time contextual guidance. This approach allows users to navigate complex systems more easily and efficiently. Unlike many competitors, WalkMe focuses on continuous support and updates through a subscription-based model, ensuring that clients receive ongoing assistance. The main goal of WalkMe is to improve enterprise productivity and user engagement by facilitating effective digital adoption in the workplace.