Sales Development Representative (Italian Speaking) at Deliveroo

Manchester, England, United Kingdom

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Food Delivery, TechnologyIndustries

Requirements

Native or Fluent in Italian, based in the UK
Fluent in English
Comfortable on the phone, talking to people and building relationships quickly
Comfort with high levels of activity
Closing sales: get agreement from potential customers
Experience and confidence pitching things you're passionate about
Experience with technology and capturing activity in a CRM
Interest in all things food and restaurants
Perseverance and curiosity

Responsibilities

High levels of daily cold call activity contacting restaurant leads, presenting opportunities to partner with Deliveroo
Own and maintain a pipeline, to exceed monthly sales targets
Utilise business templates and proposals to convert pipeline to sales
Maintain records to provide transparency on all sales activities through the CRM
Passionately represent Deliveroo and resolving customer objections
Negotiate partnership pricing to ensure our goals are achieved

Skills

Key technologies and capabilities for this role

Cold CallingSales Pipeline ManagementCRMSales ClosingCustomer Objection HandlingPartnership NegotiationItalianEnglish

Questions & Answers

Common questions about this position

What is the salary and commission structure for this role?

The base salary is £26,600, plus monthly commission for achieving targets.

Is this role remote or does it require being based in the UK?

The role requires being based in the UK, with in-person sales activities involved.

What key skills are required for the Sales Development Representative role?

Native or fluent Italian and fluent English are required, along with comfort on the phone building relationships, closing sales, pitching passionately, CRM experience, and perseverance.

What is the company culture like at Deliveroo?

Deliveroo has an open, respectful and fun company culture, with a team of people unapologetically passionate about what they do, emphasizing diversity and no judgment based on personal characteristics.

What makes a strong candidate for this position?

Strong candidates are native or fluent Italian speakers based in the UK, fluent in English, passionate about food, experienced in sales and CRM, and demonstrate perseverance and curiosity.

Deliveroo

Online food delivery connecting customers and restaurants

About Deliveroo

Deliveroo connects customers with a variety of restaurants through its online food delivery service. Customers can place orders via the Deliveroo website or mobile app, which are sent to partner restaurants for preparation. Once the food is ready, Deliveroo's network of delivery riders brings it directly to the customer's home. This system allows restaurants to expand their reach without handling their own delivery logistics. Deliveroo earns money by charging restaurants a commission on orders and customers a delivery fee. They also offer a subscription service, Deliveroo Plus, which gives customers unlimited free delivery for a monthly fee, encouraging loyalty and providing consistent revenue. Additionally, Deliveroo engages in community initiatives, such as providing free meals to NHS workers during the pandemic, which helps build a positive public image and strengthen community relationships.

London, United KingdomHeadquarters

2013Year Founded

$1,569.6MTotal Funding

IPOCompany Stage

Food & Agriculture, Consumer SoftwareIndustries

5,001-10,000Employees

Benefits

Health Insurance

Paid Vacation

Parental Leave

Family Planning Benefits

Risks

Increased competition from Uber Eats and Just Eat threatens market share.

Rising operational costs due to inflation may impact profit margins.

Potential regulatory challenges could increase labor costs for delivery riders.

Differentiation

Deliveroo offers a diverse range of cuisines, from fast food to high-end dining.

The company partners with non-food brands, expanding beyond traditional food delivery.

Deliveroo's three-sided marketplace connects customers, restaurants, and delivery riders efficiently.

Upsides

Partnerships with brands like Accessorize diversify revenue and expand market reach.

Deliveroo Plus subscription service boosts customer loyalty and provides recurring revenue.

AI integration enhances delivery efficiency and reduces operational costs.

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