Sales Associate/Stylist at Club Monaco

Novi, Michigan, United States

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, FashionIndustries

Requirements

Excellent interpersonal skills supporting both a team environment and customer service
Excellent English communication - verbal and written
Excellent time management/project skills
Strong attention to detail
Ability to recognize and react to changing work demands
Goal oriented: ability to stay focused on creating winning results
Maintain a professional appearance consistent with established dress code and image guidelines

Responsibilities

Maximize personal sales at all opportunities
Provide a friendly and welcoming environment
Demonstrate how new product can mix with existing stock and previous purchases
Communicate product and customer feedback to managers
Apply Point of Sale knowledge to process needed transactions
Handle multiple customers at fitting rooms by following all policies and procedures
Demonstrate effective phone etiquette through customer service
Follow through with customer experience by utilizing thank you cards, business cards, and maintaining client book
Ensure ease of customer experience through visual presentation and overall store maintenance
Assist in the execution of the brand integrity and visual standards set by the company
Attend and participate in store flips
Clean, vacuum, fold, size, steam, replenish as assigned
Actively participate in all merchandising activities including, but not limited to: daily stock maintenance and order, stock receiving and processing, product transfers, folding and floor changes
Actively support securing company assets through effective Asset Protection in compliance with company policies and procedures

Skills

Key technologies and capabilities for this role

SalesCustomer ServicePoint of SaleMerchandisingVisual MerchandisingStock ManagementAsset ProtectionFitting Room ManagementPhone Etiquette

Questions & Answers

Common questions about this position

What skills are required for the Sales Associate/Stylist position?

Required skills include excellent interpersonal skills for team and customer service, excellent verbal and written English communication, excellent time management and project skills, strong attention to detail, ability to adapt to changing demands, and a goal-oriented mindset.

What is the salary or compensation for this role?

This information is not specified in the job description.

Is this a remote position or does it require working in a store?

This information is not specified in the job description.

What is the company culture like at Club Monaco?

The culture emphasizes a team environment, providing a friendly and welcoming customer experience, maintaining brand integrity through visual standards, and active participation in store operations and merchandising.

What makes a strong candidate for the Sales Associate/Stylist role?

Strong candidates are goal-oriented with excellent interpersonal and communication skills, strong attention to detail, effective time management, and the ability to maximize personal sales while adapting to changing demands in a retail setting.

Club Monaco

Fashion retailer specializing in elegant clothing

About Club Monaco

Club Monaco specializes in stylish clothing for men and women, offering a range of products including dresses, shirts, pants, sweaters, outerwear, and accessories. Their clothing is characterized by high-quality materials and sophisticated designs, appealing to fashion-conscious individuals who appreciate modern luxury. The company operates both online and through physical retail stores, generating revenue through direct sales and periodic promotions. Unlike many competitors, Club Monaco focuses on a blend of romantic elegance and timeless style, which helps maintain a loyal customer base. The goal of Club Monaco is to provide elegant and high-quality fashion that resonates with discerning customers in the North American market.

None, CanadaHeadquarters

1985Year Founded

BUYOUT_LBOCompany Stage

Consumer Software, Consumer GoodsIndustries

1,001-5,000Employees

Risks

Increased competition from fast fashion brands like Zara and H&M threatens market share.

The rise of second-hand clothing platforms diverts sales from traditional retailers.

Shift towards casual and athleisure wear may reduce demand for formal clothing lines.

Differentiation

Club Monaco offers modern yet timeless clothing with exceptional fits and fine fabrics.

The brand is recognized for its thoughtfully designed, purposeful collections since 1985.

Club Monaco maintains a blend of romantic elegance and timeless style in its offerings.

Upsides

Sustainable fashion initiatives align with growing consumer demand for eco-friendly products.

Digital fashion shows can reduce costs and expand global audience reach.

AI-driven personalization on e-commerce platforms can enhance customer experience and conversion rates.

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