[Remote] Mortgage Closing Specialist III at M&T Bank

United States

M&T Bank Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Banking, MortgageIndustries

Requirements

  • Associates degree and a minimum of 3 years’ prior Mortgage experience to include CD Issuance whether at a Lender, Title Company or Settlement Agent’s office
  • Or, in lieu of a degree, a combined 5 years’ higher education and/or work experience, including a minimum of 3 years’ prior Mortgage experience

Responsibilities

  • Train new additions to the closing department, ensuring preparation and delivery of complete and accurate closing packages
  • Handle multiple complex files and pinpoint potential problems/resolve complex issues timely
  • Close new products and complex loans
  • Review new product internal closing highlights with department team members and train fellow co-workers once the closing has been mastered
  • Recommend efficiency and system changes to improve/streamline closing process through process map review and identification of process improvements for productivity gains
  • Review and respond to Internal and External Audit Inquiries as well as participate in Audit calls
  • Maintain effective communication with all necessary parties involved in closing a transaction (customer, broker, correspondent, settlement agent, loan officer, post-closing, loan delivery, mortgage servicing, mortgage accounting, funding, co-workers) to ensure a seamless closing experience from CD preparation to CD Issuance through issuing Final Closing documents
  • Work with various internal departments and external organizations to obtain closing related documentation or necessary information (e.g., payoffs, subordinations, releases, tax, title, homeowners/flood information)
  • Review rate lock expirations and document expirations to ensure closing within required time frames
  • Review system of record information to ensure accurate closing documentation can be prepared and necessary closing documents are in the system
  • Perform validation of fees and submit wires to fund all loans within necessary time frames
  • Review CD for accurate closing figures (seller concessions, ratio tolerances, investment required into transaction, cash back at closing)
  • Report system and closing document issues
  • Test closing documents and custom enhancements for system updates
  • Act as subject matter expert on Product, Investor, and Compliance Requirements
  • Train peers on new policies and procedures and present ideas to improve processes and workflow
  • Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies
  • Maintain M&T internal control standards, including timely implementation of internal and external audit points and issues raised by external regulators
  • Promote an environment that supports belonging and reflects the M&T Bank brand
  • Complete other related duties as assigned

Skills

Key technologies and capabilities for this role

Mortgage ClosingCD IssuanceLoan FundingClosing DocumentationEmployee TrainingProcess ImprovementAudit ResponseRate Lock ManagementDocument ReviewStakeholder CommunicationTitle ReviewPayoff CoordinationFlood Certification

Questions & Answers

Common questions about this position

Is this a remote position or does it require office work?

This information is not specified in the job description.

What salary or compensation does this role offer?

This information is not specified in the job description.

What key skills are required for the Mortgage Closing Specialist III role?

The role requires expertise in handling complex mortgage files and issues, training new employees, knowledge of product/investor/state/federal guidelines, strong communication with internal/external parties, and process improvement skills.

What is the company culture like at M&T Bank for this position?

The culture promotes an environment that supports belonging and reflects the M&T Bank brand.

What makes a strong candidate for this Mortgage Closing Specialist III position?

Strong candidates have experience managing complex loans, training peers, resolving issues timely, and improving processes, along with deep knowledge of compliance and mortgage closing procedures.

M&T Bank

Full-service banking for individuals and businesses

About M&T Bank

M&T Bank provides a variety of banking services to individuals, small businesses, and larger companies. Their offerings include mortgage assistance, personal and business checking accounts, and mobile banking options. The bank primarily operates in the Northeastern and Mid-Atlantic regions of the United States, emphasizing community engagement and a focus on customer service. M&T Bank's business model is based on traditional banking practices, such as loans, deposits, and investment products, and it generates revenue through interest income and service fees. A key aspect that sets M&T Bank apart from its competitors is its commitment to community involvement, which includes allowing employees to volunteer and supporting local organizations. The recent merger with United Bank, N.A. has further expanded their services and market presence.

Buffalo, New YorkHeadquarters
1993Year Founded
IPOCompany Stage
Financial ServicesIndustries
10,001+Employees

Risks

Competition from fintechs could erode M&T Bank's market share among tech-savvy customers.
Integration challenges from the United Bank merger may disrupt operations.
Decreased prime rate could reduce interest income, impacting profitability.

Differentiation

M&T Bank emphasizes community engagement through its charitable foundation and volunteer programs.
The bank offers a wide range of traditional and digital banking services.
Recent merger with United Bank, N.A. expands M&T's market reach and service offerings.

Upsides

M&T Bank's $1.5 billion senior notes offering strengthens its financial position.
Decreased prime rate may attract more borrowers, increasing loan volume.
Shannon Lazare's appointment as New Jersey Regional President enhances local community engagement.

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