Sales Associate at Ninja Van

Singapore

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Logistics, TechnologyIndustries

Requirements

Sales - Pipeline Management, Negotiation, Solutioning, Account Management
Business Acumen - Understanding the organisation’s objectives, operations, market environment and ethical issues
Interpersonal Skills - Ability to work as an individual contributor and with a team, influence stakeholders and manage conflict
0 - 2 years of experience in a business development and client-facing role
Experienced in sales negotiation, analysing pricing strategies and solutioning
Experience with end-to-end sales pipeline management and closing large, strategic deals
Manage enquiries and complaints with tact and professionalism
Good team player with ability to interact with all levels
Proactive, curious and entrepreneurial
Proficiency in Microsoft Office suite
Diploma in any field or higher, Degree preferred
Proficiency in English (Reading, Writing & Speaking)
Ability to speak Mandarin is an added advantage

Responsibilities

Schedule meetings with potential prospects to understand service requirements of clients
Acquire new clients to increase country revenue
Pitch operational requests to internal stakeholders to help meet clients’ requirements and SLAs
Prepare sales proposals, presentation decks, profitability analysis and contract documents
Compliance to sales process and legal compliance
Educate clients on the basic requirements of Ninja Van’s service
Creatively seek and reach out to key decision makers of potential leads
Respond to and qualify inbound leads in a timely manner
Import and maintain data of leads in Salesforce CRM
Ensure that clients’ business is a good fit for Ninja Van
Build and maintain positive working relationships and strong rapport with accounts for high account retention and client satisfaction
Identify ways to increase sales revenue and wallet shares with existing accounts
Monitor and ensure promised delivery SLAs are met
Collaborate with external and internal operations teams to ensure required resources and operational support is available to them and their team

Skills

Key technologies and capabilities for this role

SalesBusiness DevelopmentLead GenerationCRMSalesforceAccount ManagementStakeholder ManagementSales ProposalsProfitability Analysis

Questions & Answers

Common questions about this position

What experience level is required for the Sales Associate role?

The role requires 0-2 years of experience in a business development and client-facing role.

What key skills are needed for this position?

Key skills include sales pipeline management, negotiation, solutioning, account management, business acumen, and strong interpersonal skills.

Is prior sales experience necessary?

Yes, experience in sales negotiation, analysing pricing strategies, solutioning, end-to-end sales pipeline management, and closing large strategic deals is required.

What is the employment type for this Sales Associate position?

This is a permanent, full-time position.

What makes a strong candidate for the Sales Associate role at Ninja Van?

Strong candidates are proactive, curious, entrepreneurial team players with proficiency in Microsoft Office, English, and ideally Mandarin, plus a diploma or higher and experience in client-facing sales roles.

Ninja Van

Technology-enabled logistics and delivery services

About Ninja Van

Ninja Van provides delivery services in Southeast Asia, catering to both businesses and individuals. The company focuses on creating a simple and efficient delivery experience through its technology platform, which enables real-time tracking of parcels and allows customers to schedule deliveries at their convenience. Ninja Van operates a wide network of drop-off and pick-up points to enhance accessibility. The company generates revenue by charging delivery fees based on parcel size, weight, and distance, and also offers additional services like cash on delivery. Unlike many competitors, Ninja Van emphasizes customer service and a user-friendly experience, making it a significant player in the region's logistics market.

Singapore, SingaporeHeadquarters

2014Year Founded

$947.9MTotal Funding

DEBTCompany Stage

Automotive & Transportation, Consumer GoodsIndustries

1,001-5,000Employees

Benefits

Competitive income compared to the market

Tet bonus , Performance review from 1 - 4 months

Paid social insurance based on full salary

12 days annual leave, 5 days sick leave (with full salary)

High-class AON Health Insurance for manager level

Year End Party, annual Townhall Ceremony

Annual company trip

Attractive team-building activities

Provide laptop for employees

Risks

Increased competition from startups like Toki threatens market share.

Recent layoffs in the tech team may hinder innovation and technology advancement.

Reliance on revolving credit facility suggests potential cash flow challenges.

Differentiation

Ninja Van leverages advanced technology for real-time parcel tracking and delivery scheduling.

The company offers a wide network of drop-off and pick-up points for convenience.

Strategic partnerships with financial institutions enhance service offerings and customer reach.

Upsides

Rising e-commerce in Southeast Asia boosts demand for last-mile delivery services.

Expansion of warehouse facilities improves logistics infrastructure for SME clients.

New leadership appointments indicate a focus on regional growth and development.

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