Customer Success Specialist - Modern Retail
CDK GlobalSalary not specified
- Full Time
- Junior (1 to 2 years)
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Part TimeJob Type
UnknownVisa
Consumer Goods, RetailIndustries
Requirements
Candidates should possess a high school diploma or equivalent, and demonstrate strong communication and interpersonal skills. Previous retail or customer service experience is preferred, along with the ability to work effectively as part of a team and maintain a positive attitude.
Responsibilities
The Sales Associate will be responsible for providing an exceptional customer experience by assisting customers with product information, location, pricing, and availability, processing sales transactions and returns, and proactively seeking out customers to determine their needs. They will also maintain product knowledge, contribute to store sales goals, share product assortment and services, maintain a clean store environment, process transactions accurately, and ensure pricing integrity, while consistently following company policies and procedures and demonstrating exceptional verbal and written communication skills.
Skills
Customer Service
Communication
Sales
Product Knowledge
POS
Retail
Teamwork
Inventory Management
CSC Generation
Acquires and revitalizes struggling retail brands
About CSC Generation
CSC Generation specializes in acquiring and revitalizing struggling retail brands to make them profitable. The company identifies underperforming brands with potential and integrates them into its operating platform, which includes technology, skilled personnel, and efficient processes. This approach has allowed CSC Generation to successfully transform several well-known brands, such as DirectBuy and Sur La Table, into profitable ventures. The company generates revenue through the sales of products from its portfolio, which features over 325,000 items and attracts around 10 million monthly page views. Unlike many competitors, CSC Generation focuses on "unsexy" opportunities—brands that others might overlook but have significant turnaround potential. The goal of CSC Generation is to drive growth and profitability for the brands it acquires, ultimately enhancing the customer experience and increasing sales.
Key Metrics
Merrillville, IndianaHeadquarters
2016Year Founded
$107.6MTotal Funding
SERIES_ECompany Stage
Consumer Software, Consumer GoodsIndustries
51-200Employees