RR-0182029 - Associate Manager Infrastructure Services at DXC Technology

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Information Technology, IT ServicesIndustries

Requirements

Bachelor's degree or equivalent combination of education and experience
Bachelor's degree in business administration, engineering, information systems or related field preferred
Six or more years of support services, project, or program experience
Two or more years of leadership experience
Experience working with the technology industry
Experience working with company products and operating systems
Good project management skills
Good analytical and problem solving skills
Good interpersonal skills to interact with customers and team members
Good communication skills
Leadership and organizational skills
Ability to work in a team environment
Willingness to travel

Responsibilities

Supervises functional areas or department account leads on smaller sized or segment of larger accounts to ensure that business solution objectives are met
Develops demand forecasts with account teams to assist functional areas or departments in planning and delivering end-to-end services
Works with functional areas or departments to interpret and plan projects or workload forecasts; identifies and oversees resolution of account specific service problems including prioritizing work requests
Monitors and approves expenditures for accounts in line with the established policies and procedures; oversees spending for adherence to budget, recommends variances as needed
Works closely with management team, lines of service and clients to help manage complex relationships between delivery and consumer groups to ensure good client relations
Identifies and monitors service improvements to increase customer satisfaction; supervises and ensures delivery of projects meet client and company expectations and needs
Partners and collaborates with functional areas or departments to integrate new, enhanced and existing service offerings for accounts
Recommends and/or initiates the selection and hiring of employees; trains and evaluates employees to enhance their performance, development, and work product; addresses performance issues and makes recommendations for personnel actions; makes recommendations for salary increases, transfers, and terminations to manager

Skills

Project Management

Leadership

Budget Management

Client Relationship Management

Service Delivery

Demand Forecasting

Team Supervision

Performance Evaluation

DXC Technology

IT services for enterprise modernization and management

About DXC Technology

DXC Technology provides IT services to large enterprises, focusing on modernizing their critical systems and operations. The company uses the Enterprise Technology Stack to enhance IT infrastructure, optimize data architectures, and ensure security across various cloud environments, including public, private, and hybrid. DXC operates on a contractual basis, offering consulting, system integration, and managed services to help clients improve their IT operations. What sets DXC apart from competitors is its strong commitment to innovation, sustainability, and corporate responsibility, which has earned it recognition as one of the Most Responsible Companies. The goal of DXC Technology is to be a trusted partner for enterprises, helping them achieve scalable and secure IT solutions while promoting inclusion and diversity within its workforce.

McLean, VirginiaHeadquarters

2017Year Founded

$14.6MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

10,001+Employees

Risks

Emerging IT service providers offer cost-effective solutions, threatening DXC's market share.

Rapid technological changes may outpace DXC's innovation, risking service obsolescence.

Economic downturns could reduce IT spending, impacting DXC's long-term contract revenue.

Differentiation

DXC Technology is a Fortune 500 global IT services leader.

The company specializes in modernizing mission-critical systems for large enterprises.

DXC's Enterprise Technology Stack ensures security and scalability across cloud environments.

Upsides

DXC is recognized as a leader in the 2024 Magic Quadrant for Outsourced Digital Workplace Services.

The Quercus AI platform collaboration with Ferrovial and Microsoft enhances DXC's innovation capabilities.

DXC's role in transforming Italy's healthcare sector showcases its expertise in digital transformation.

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