Regulatory Compliance and Contracts Administrator
Virta Health$94,000 - $108,000/year
Full Time
Junior (1 to 2 years), Senior (5 to 8 years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
HealthcareIndustries
Requirements
- Certificate III in Administration or equivalent experience
- Excellent communication and interpersonal skills
- Previous Experience and proven results in a business development role within a social service, health, or related industry
- Ability to comply with and awareness of work health and safety (WHS)
- Sound understanding of compliance in Aged Care and NDIS (including the quality standards, WHS, infection prevention and control, and SIRS) setting
- The right to work unrestricted in Australia (evidence will be required)
- A current National Police Records check, dated no later than 3 months from application (or willing to apply for one)
- Working with Children Check (or willing to apply for one)
- NDIS Workers Screening Check (or willing to apply for one)
- Minimum 2 doses of the COVID-19 vaccination
Responsibilities
- Greeting clients, answering phones, taking messages, managing email and mail correspondence, calendaring, and ordering office supplies
- Managing and organising clinicians’ appointments, liaising between clinicians and clients, maintaining accurate schedules
- Outreach to stakeholders promoting new availabilities and ensuring seamless communication to optimise efficiency
- Providing administrative and reception services to consumers, visitors and staff
- Liaising with practitioners and consumers to ensure the best possible outcome and acting as the point of contact for internal and external clients
- Assisting with the onboarding of new consumers, including administrative and coordinated tasks
- Contacting and liaising with consumers to coordinate services and provide assistance regarding enquiries or requests
- Contacting providers to inform them of availabilities and assisting in maintaining provider relationships
- Calling consumers to confirm appointments for all upcoming services with the clinic
- Making changes to rosters in response to absences, emergencies, or other unexpected events
- Informing employees of their schedules and any changes, ensuring clear and timely communication
- Utilising care management software to ensure services, communication, and all relevant documentation and information regarding consumers is recorded
- Escalating matters of urgency regarding consumers to the relevant personnel
- Regular contact with consumers to ensure well-being
- Promoting the services of People First Workforce
- Ensuring the reception area and community area are tidy and presentable, with all necessary stationery and materials
- Ensuring compliance with all policies and procedures of People First Workforce
- Reporting and documenting safety incidences and hazards according to legislative requirements and organisational policies and procedures
- Maintaining databases and tracking important deadlines
- Supporting the Optical Dispenser Team when assistance is required
- Preparing and monitoring invoices
Skills
Rostering
Scheduling
Calendaring
Customer Service
Email Management
Phone Handling
Care Management Software
Onboarding
Stakeholder Liaison
Reception Services
Connectly
AI-powered marketing automation for e-commerce
About Connectly
Connectly.ai automates sales and marketing for e-commerce businesses through its AI-powered platform, Sofia AI. This platform integrates with popular e-commerce systems like Shopify and Vtex, allowing for automated, personalized conversations with customers across various channels. Connectly.ai stands out by significantly reducing time spent on administrative tasks and improving the sales closing process. The company's goal is to enhance efficiency and sales for e-commerce businesses.
San Francisco, CaliforniaHeadquarters
2020Year Founded
$33.7MTotal Funding
SERIES_BCompany Stage
Consumer Software, AI & Machine Learning, Consumer GoodsIndustries
51-200Employees
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Unlimited Paid Time Off
Flexible Work Hours
Remote Work Options
Company Equity
Risks
Increased competition from Alibaba's AI initiatives could overshadow Connectly's offerings.
Reliance on Shopify and Vtex poses risks if they develop their own AI solutions.
Rapid AI advancements require Connectly to continuously innovate to stay competitive.
Differentiation
Connectly.ai automates sales and marketing for e-commerce with AI-powered Sofia AI platform.
The platform integrates seamlessly with Shopify and Vtex, enhancing user experience and sales.
Connectly.ai supports over 20 languages, including local slang, for personalized customer interactions.
Upsides
Connectly.ai raised $20 million in Series B funding led by Alibaba in 2023.
The platform's AI-driven personalization boosts conversion rates and customer satisfaction.
Connectly.ai's multilingual support enhances global customer engagement and market reach.
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