[Remote] Member Engagement Coordinator (scheduler) at Abarca Health

Alpharetta, Georgia, United States

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

Experience with various EMR systems
Provider office administrative experience
Proficiency in Microsoft Office products with specific experience using MS Excel-Intermediate Excel skills
Excellent communication skills (verbal and written)
Excellent customer service and problem-solving skills
Excellent organizational skills with the ability to multi-task
Action Oriented
Collaborates
Communicates Effectively
Nimble Learning
Situational Adaptability & Flexibility
Customer Focus

Responsibilities

Direct member outreach via telephone, text, and email to engage patients for all assigned practices and providers
Close coordination with practices to effectively leverage practice management systems, EMRs and other tools to obtain patient data and perform outreach
Adhere to all practice rules regarding documentation and access to various systems
Appropriately document all dispositions in Vatica Health’s internal applications
Once visit is confirmed, complete all necessary steps to initiate Vatica encounter
Ensure that all HIPAA Privacy and Security requirements and responsibilities are constantly adhered to

Skills

Abarca Health

Pharmacy Benefit Management services provider

About Abarca Health

Abarca Health provides Pharmacy Benefit Management (PBM) services, focusing on flexible and user-friendly solutions for health plans, employers, and government programs like Medicare and Medicaid. Its main product, the Darwin platform, allows clients to quickly implement and modify benefit designs while ensuring compliance with regulations. Abarca Health manages over $5.3 billion in drug spend and processes 100 million prescription claims annually, offering additional services like home delivery for prescriptions. The company's goal is to deliver exceptional service and innovative solutions in the PBM market.

Aventura, FloridaHeadquarters

2005Year Founded

VENTURE_UNKNOWNCompany Stage

HealthcareIndustries

501-1,000Employees

Benefits

PTO

Parental leave

Work flexibility

Health insurance

Wellness stipend

401k

Tuition reimbursement

Leadership development programs

Risks

Increased competition from Amazon Pharmacy and Mark Cuban's Cost Plus Drug Company.

Growing focus on specialty drugs may require platform adaptation.

Shift towards price transparency could pressure Abarca's pricing models.

Differentiation

Abarca Health's Darwin platform is highly adaptable and user-friendly.

The company offers innovative programs like Triple S en Casa for home delivery.

Abarca Health ensures compliance with ever-changing healthcare regulations.

Upsides

Abarca transitioned two million members to Darwin in 18 months, showing operational efficiency.

Collaboration with Blue Shield of California boosts Abarca's reputation in the PBM sector.

Recognition as a top IT workplace attracts top talent, driving innovation.

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