GoFundMe

Risk Analyst II

Remote

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, Online Fundraising, Nonprofit SupportIndustries

Requirements

Candidates should have 2-5 years of experience working in the payments or compliance industry, along with knowledge about merchant processing behaviors. They should possess knowledge of global customer due diligence, AML, CTF, sanctions, beneficial ownership requirements, Know Your Customer standards, and how these apply for a merchant and the wider financial ecosystem. Furthermore, candidates must be passionate about staying current on regulatory changes, industry guidance, and card scheme compliance.

Responsibilities

The Risk Analyst II will provide high-quality email and occasional phone support to customers and other stakeholders to ensure fundraiser authenticity and safe delivery of funds for beneficiaries. They will evaluate fundraiser and account attributes for unusual activity and escalate identified risks for final determination and/or next steps, conduct customer due diligence reviews on individuals, and conduct due diligence and KYB reviews on organizations. Additionally, they will collect and analyze information on an organization’s governance, operations, and financial performance, support the Trust & Safety team during global crises, and work cross-functionally with various teams to ensure fundraisers are legitimate and donations are delivered to the correct parties, as well as fielding questions related to customer due diligence from internal teams.

Skills

Risk Analysis
Fraud Detection
KYC
Customer Support
Identity Verification
Compliance
Financial Crime Prevention

GoFundMe

Online platform for crowdfunding and fundraising

About GoFundMe

GoFundMe is an online platform that enables individuals and organizations to raise money for various needs and aspirations. Users can create fundraising campaigns in just five minutes by sharing their stories and soliciting donations from their networks and beyond. The platform caters to a wide range of clients, including those facing medical emergencies, families in need of memorial funds, students seeking educational support, and nonprofits looking for financial assistance. GoFundMe operates globally and has built a community of over 100 million people who have collectively raised $25 billion through more than 200 million donations. The company generates revenue through voluntary tips from donors and a small transaction fee on each donation, which helps cover payment processing costs and maintain platform security. GoFundMe's goal is to provide a safe and user-friendly experience for both donors and recipients, leveraging community support to help people meet their financial needs.

Key Metrics

Redwood City, CaliforniaHeadquarters
2010Year Founded
$1,178.5MTotal Funding
SERIES_ACompany Stage
Fintech, Social ImpactIndustries
501-1,000Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Hybrid Work Options
Family Planning Benefits
Commuter Benefits
Parental Leave
Unlimited Paid Time Off
Mental Health Support
Wellness Program
Professional Development Budget
Conference Attendance Budget

Risks

Emerging crowdfunding platforms with lower fees could attract users away from GoFundMe.
Partnership with Meta may expose GoFundMe to privacy concerns, affecting user trust.
Reliance on voluntary tips may be unsustainable during economic downturns.

Differentiation

GoFundMe is the most trusted name in crowdfunding since its founding in 2010.
The platform serves diverse clients, from individuals to nonprofits, globally.
GoFundMe's user-friendly interface allows fundraisers to start campaigns in five minutes.

Upsides

Collaboration with Meta enhances social sharing, boosting fundraiser reach and effectiveness.
Specific relief funds for disasters position GoFundMe as a go-to emergency platform.
Partnerships with organizations enhance GoFundMe's reputation as a socially responsible platform.

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