Risk & Control Manager at Monzo

Ireland

Monzo Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Banking, FintechIndustries

Requirements

  • Minimum of 3 years of risk and control experience, across operational and conduct risk, pertaining to customer support operations in a regulated environment
  • Experience with risk governance meetings/committees, and collating data and writing supporting commentary
  • Demonstrable ability to lead risk assessments for product change, with a data-led approach to risk identification, assessment and treatment
  • Understanding of the Consumer Protection Code and experience applying these regulations and principles to day-to-day work
  • Experience with control testing, and issue and action management
  • Excited about helping Monzo scale in a compliant, thoughtful and controlled way
  • Resilient and comfortable working in a fast-paced and ambiguous environment where the day-to-day job is constantly evolving and changing
  • Able to meet people where they are at, and be a bridge between internal teams and represent Monzo before auditors and regulators

Responsibilities

  • Lead change risk assessments - both general risk and control self-assessments associated with operations, product process and/or tooling changes
  • Support the first line in developing and improving controls that protect our customer and business needs now and in the future
  • Ensure governance-related requirements are met - including documentation and approvals
  • Manage and report on the risk and control environment (risks, controls, issues, incidents, remedial actions, etc.) for our operations product domain
  • Manage regulatory and audit deadlines and submissions
  • Help innovate and improve on the effectiveness of governance and risk management processes to ensure they work for Monzo
  • Help embed robust regulatory, conduct, and operational risk practices and culture
  • Foster positive and collaborative relationships across the three lines of defence

Skills

Risk Management
Regulatory Compliance
Control Frameworks
Change Risk Assessment
Key Risk Indicators
Incident Management
MI Reporting
Enterprise Risk Management

Monzo

Digital-only banking platform for consumers

About Monzo

Monzo operates as a digital-only banking platform focused on providing a modern way for individuals to manage their finances. Its main product is a mobile app that allows users to track their income, spending, and savings easily. The app includes features that help users save money, such as automatically setting aside a portion of their paycheck or rounding up transactions to the nearest dollar. Monzo generates revenue through interest on deposits, fees for certain services, and interchange fees from card transactions, as well as offering overdrafts and personal loans. What sets Monzo apart from traditional banks is its real-time balance updates and instant spending notifications, which help users stay informed about their finances. The goal of Monzo is to provide a convenient, mobile-first banking experience that meets the needs of its growing customer base, which has surpassed 8 million users.

London, United KingdomHeadquarters
2015Year Founded
$1,856.7MTotal Funding
LATE_VCCompany Stage
Fintech, Financial ServicesIndustries
1,001-5,000Employees

Benefits

Competitive salary
Flexible working hours
Work from home
Stock options
32 days of paid vacation and public holidays per year
Health insurance
EAP
Learning budget
Home office stipend
Paid parental leave

Risks

Monzo breached UK banking regulations, risking reputational damage and fines.
Expansion into Europe poses regulatory challenges and potential licensing delays.
Reliance on digital platforms makes Monzo vulnerable to technological disruptions.

Differentiation

Monzo offers real-time spending updates and categorized transactions via a mobile app.
The 'Pots' feature allows users to set aside money for specific purposes.
Monzo Plus provides premium features like custom card designs and travel insurance.

Upsides

Monzo secured $400M in 2024, valuing the bank at $5 billion.
The partnership with SignLive enhances accessibility for Deaf customers.
Expansion into Europe in 2025 could significantly increase Monzo's customer base.

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