Revenue Operations Analyst

Position Overview

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Pacvue is the leading software suite for eCommerce advertising, sales, and intelligence, empowering brands and sellers to grow on marketplaces like Amazon, Walmart, and Instacart. Our mission is to help teams win in the future of eCommerce through innovative technology, problem-solving, and collaboration.

Why work at Pacvue?

• Be on the cutting edge: Utilize machine learning, artificial intelligence, and data to drive intelligent decisions and recommendations in the eCommerce space.
• Have fun: Join an energetic and passionate team dedicated to success and supporting brands and sellers.
• Learn: Grow your skills with mentorship, industry best practices, and thought leadership from a talented team.
• Grow fast: Be part of a rapidly growing company in the fast-paced eCommerce industry.

About the role:

Pacvue is seeking a highly analytical Revenue Operations Analyst to optimize sales processes, enhance pipeline hygiene, and provide robust Salesforce support. This role requires strong sales process understanding, excellent communication, and cross-functional collaboration skills.

Responsibilities:

• Quote, Contract, and Sales Order Support: Process quotes, contracts, and deal entries accurately and in compliance with company standards.
• Collaboration with Finance: Work with Finance to update and maintain Deals, ensuring accurate financial data.
• Client Termination Processing: Manage client terminations according to contractual obligations, ensuring compliance and maintaining client relationships.
• Customer Support: Provide administrative assistance to customers, including support on customer portals.
• Pipeline Hygiene: Collaborate with the sales team to improve pipeline accuracy, completeness, and consistency in Salesforce.
• Salesforce Support: Provide comprehensive support for Salesforce, including data entry, troubleshooting, and alignment with sales strategies.
• Sales Team Enablement: Support the sales team with necessary tools, resources, and information.
• Sales Data Analysis: Analyze sales data and KPIs to evaluate sales team performance.
• Reporting: Generate regular reports and dashboards to communicate insights.
• Process Improvement: Enforce best practices to streamline workflows, reduce redundancies, and enhance efficiency.
• Compliance: Ensure sales practices comply with billing and legal requirements.
• Data Integrity: Maintain sales data accuracy and integrity through quality checks and validations.
• Training: Provide training and documentation on sales processes, tools, and systems.

Skills & Qualifications:

• Experience: 2+ years in Sales Operations or a similar analytical role.
• Software Proficiency: Strong proficiency in Microsoft Office. Experience with CRM systems (e.g., Salesforce) and other sales-related software.
• Communication: Excellent communication skills with the ability to convey complex information clearly.
• Organizational Skills: Detail-oriented with strong organizational and problem-solving skills.
• Work Environment: Ability to work independently and collaboratively in a fast-paced environment.
• Industry Experience: Experience in the technology or SaaS industry.
• Attention to Detail: Keen attention to details.
• Ability: