Retention Client Manager - Legal & Professional at Remitly

Dayton, Ohio, United States

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Legal, Professional ServicesIndustries

Requirements

Be able to adapt information and style to the audience
Be able to develop competence by performing structured work assignments
Have general understanding of sales methodology and a proven track record in achieving sales quotas
Have a Bachelor’s or equivalent experience
Be able to apply broad knowledge of products and solutions
Display excellent experience in telesales and selling subscription products

Responsibilities

Initiating and answering inbound and outbound sales contact directly with prospective/existing customers
Achieving and exceeding where possible your monthly sales and KPI target
Accepting orders, closing sales, and maintaining customer records on CRM
Recording sales prospecting activity in computer-based tracking systems
Working with moderately complex territory assigned accounts, products, services, sales or account management processes
Contacting clients with moderate authority and opportunity to set and negotiate service terms
Continuing to build knowledge of business and the market or account needs

Skills

Key technologies and capabilities for this role

TelesalesCRMSales ProspectingSubscription SalesSales QuotasOutbound SalesInbound SalesCustomer Relationship Management

Questions & Answers

Common questions about this position

What benefits are offered for this role?

Benefits include comprehensive multi-carrier health plan benefits, disability insurance, dependent care and commuter spending accounts, life and accident insurance, retirement benefits (salary investment plan/employer stock purchase plan), and modern family benefits including adoption and surrogacy.

Is remote work available for this position?

Yes, various flexible and remote working options are available to employees, promoting a healthy work/life balance.

What skills and experience are required for this role?

Required skills include adapting information and style to the audience, general understanding of sales methodology with a proven track record in achieving sales quotas, excellent experience in telesales and selling subscription products, and a Bachelor’s or equivalent experience.

What is the company culture like?

The company promotes a healthy work/life balance, is committed to building a diverse and inclusive workplace, and values equal opportunity employment regardless of various protected characteristics.

What makes a strong candidate for this position?

A strong candidate has excellent telesales experience, a proven track record in achieving sales quotas, the ability to adapt communication style to the audience, and broad knowledge of products and solutions.

Remitly

International money transfer for immigrants

About Remitly

Remitly focuses on international money transfers, helping immigrants send money to their families quickly and securely at lower costs than traditional banks. The company charges transaction fees and earns from the exchange rate margin, offering various transfer options like bank deposits and cash pickups. Remitly enhances user experience through its website and mobile app, allowing real-time tracking of transfers, and engages with immigrant communities by providing helpful resources and educational support. Its goal is to meet the unique needs of immigrants while ensuring fast, affordable, and reliable money transfer services.

Seattle, WashingtonHeadquarters

2011Year Founded

$423.9MTotal Funding

IPOCompany Stage

Fintech, Financial ServicesIndustries

1,001-5,000Employees

Benefits

Continuing Education or Travel Stipend

Office Culture

Flexible PTO, Schedules and Leaves

DEI Learning Opportunities

Community Engagement

Inclusive Benefits

Risks

Swift's integration into banks' channels poses a competitive threat to Remitly.

AI agents' rise may challenge Remitly's operational model in efficiency and cost-effectiveness.

Schall Law Firm's investigation could impact investor confidence and Remitly's reputation.

Differentiation

Remitly focuses on immigrants, offering competitive rates and fast, secure transactions.

The company leverages technology for a seamless user experience via its app and website.

Remitly engages with immigrant communities through content and educational initiatives.

Upsides

Increased digital wallet adoption in key markets expands Remitly's reach to unbanked individuals.

AI agents in operations could reduce costs and improve Remitly's efficiency.

Visa collaboration enhances Remitly's cross-border fund flow services, boosting customer satisfaction.

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