Ability to assist with creation and delivery of face-to-face sales presentations demonstrating knowledge of Comcast products and services
Knowledge of competitive landscape and emerging technologies
Skills in generating new leads through cold calling, canvassing, customer referrals, and partner relationships
Ability to develop sales territory, cultivate local business partnerships, and organizational affiliations
Strong customer service orientation, follow-up skills, and ability to maintain/build customer relationships for retention
Excellent verbal and written communication skills, with proficiency in presenting, persuading, and negotiating
Ability to prepare sales and activity reports
Regular, consistent, and punctual attendance; flexibility to work nights, weekends, variable schedules, and overtime as necessary
Exercise of independent judgment and discretion in matters of significance
Understanding of Comcast Operating Principles and commitment to customer experience, teamwork, learning, Net Promoter System, results, inclusion, and doing what's right
Responsibilities
Sell integrated communication solutions to small-to-medium business customers
Develop relationships with individual businesses and the community to position the Comcast brand
Promote and sell bundled products to provide optimal customer solutions and exceed departmental, financial, and unit targets
Stay abreast of competitive landscape and emerging technologies to position Comcast Business Services
Generate new leads through prospecting activities including cold calling, canvassing, customer referrals, and partner relationships
Assist with developing sales territory and cultivating local business partnerships and affiliations
Retain customer base by delivering on Comcast Credo, ensuring superior customer experience, and working with internal teams for operational efficiencies
Prepare sales and activity reports as required
Participate in out-of-office meetings with customers on a regular basis
Perform other duties as assigned
Skills
Cold Calling
Canvassing
Lead Generation
Sales Presentations
Customer Retention
Relationship Building
Prospecting
Territory Management
Comcast
Comcast Corporation is a global media and technology company.