Retail to Business Account Executive at Comcast

Norridge, Illinois, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, Media, TechnologyIndustries

Requirements

Ability to assist with creation and delivery of face-to-face sales presentations demonstrating knowledge of Comcast products and services
Knowledge of competitive landscape and emerging technologies
Skills in generating new leads through cold calling, canvassing, customer referrals, and partner relationships
Ability to develop sales territory, including cultivation of local business partnerships and organizational affiliations
Strong customer service orientation with excellent follow-up skills to retain customer base and ensure superior customer experience
Ability to prepare sales and activity reports
Excellent verbal and written communication skills, with proficiency in presenting, persuading, and negotiating
Ability to participate in out-of-office meetings with customers regularly
Exercise of independent judgment and discretion in matters of significance
Regular, consistent, and punctual attendance; ability to work nights, weekends, variable schedules, and overtime as necessary
Understanding of Comcast Operating Principles and commitment to customer experience, teamwork, learning, Net Promoter System, results, inclusion, and ethical practices

Responsibilities

Sell integrated communication solutions to small-to-medium business customers
Develop relationships with individual businesses and the community, positioning the Comcast brand as a key sales strategy component
Promote sale of bundled products to ensure optimal customer solutions and exceed departmental, financial, and unit targets
Stay abreast of competitive landscape and emerging technologies to position Comcast Business Services effectively
Generate new leads with targeted businesses through prospecting activities
Assist with developing sales territory, including local business partnerships and affiliations
Retain customer base by delivering on Comcast Credo, maintaining relationships, and ensuring operational efficiencies and service levels meet/exceed expectations
Prepare sales and activity reports as required
Participate in out-of-office customer meetings regularly
Perform other duties as assigned

Skills

Cold Calling

Canvassing

Lead Generation

Sales Presentations

Customer Retention

Prospecting

Business Development

Relationship Building

Bundled Products Sales

Comcast

Comcast Corporation is a global media and technology company.

About Comcast

Philadelphia, PennsylvaniaHeadquarters

1963Year Founded

$42.3MTotal Funding

IPOCompany Stage

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Paid Vacation

Paid Parental Leave

Tuition Reimbursement

Unlimited Paid Time Off

Risks

Competition from streaming services impacts Comcast's traditional cable TV business.

5G technology enables new competitors in the broadband market, threatening Comcast's market share.

Consumer scrutiny of data caps and pricing could lead to reputational damage.

Differentiation

Comcast's acquisition of Nitel enhances its managed services offerings in the enterprise sector.

Comcast's digital equity grants highlight its commitment to corporate social responsibility.

Comcast's involvement in rural broadband initiatives opens new markets and customer bases.

Upsides

Comcast's $150M investment in Rio Rancho boosts internet speed and connectivity.

Transform Wealth LLC's investment indicates confidence in Comcast's financial health.

Comcast's expansion efforts could lead to increased customer satisfaction and retention.

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