Retail Store Leader at Allurion

Glendale, Arizona, United States

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, Consumer ElectronicsIndustries

Requirements

High School Diploma or equivalent (GED)
1+ years of leadership experience, including coaching and training
2+ years of customer service experience
Proficiency in Microsoft Office, especially Excel
Strong communication, organizational, and problem-solving skills
Flexibility to work weekends, holidays, and varying shifts
Motivation to meet and exceed performance goals

Responsibilities

Lead team to achieve store goals in repair volume, sales, speed, and profit
Coach and motivate team to meet performance targets and deliver exceptional customer service
Ensure positive customer experience by solving problems and empowering team
Maintain store operations, including inventory management, clean store environment, and adherence to Asurion’s values
Inspire, develop, and coach team members to achieve full potential; conduct performance reviews and provide feedback
Guide team in delivering excellent customer service, solving problems, and offering tailored tech solutions
Lead by example to address customer issues and help team work through challenges
Oversee repair quality, maintain inventory, and ensure clean, welcoming space for customers and employees
Support all store roles, from device repair to customer service

Skills

Key technologies and capabilities for this role

Microsoft ExcelMicrosoft OfficeTeam LeadershipCustomer ServiceSalesInventory ManagementProblem SolvingCoaching

Questions & Answers

Common questions about this position

What is the starting pay and earning potential for the Store Leader role?

Starting pay is $24.75 per hour plus uncapped commission and profit sharing, with average monthly incentive potential of $800 and unlimited earning potential.

Is this a remote position or does it require working in a store?

This is an in-store retail leadership role requiring presence to manage team, operations, inventory, and customer service.

What skills and experience are required for the Store Leader position?

Requirements include a High School Diploma or GED, 1+ years of leadership experience with coaching and training, 2+ years of customer service experience, proficiency in Microsoft Office especially Excel, and strong communication, organizational, and problem-solving skills.

What benefits are offered to Store Leaders at Asurion?

Benefits include competitive bi-weekly pay, inclusive health, dental, and vision coverage, performance-based incentives, cell phone allowance, retirement savings plan, paid time off, Employee Assistance Program, life insurance, and continuing education support.

What makes a strong candidate for the Store Leader role?

Strong candidates have leadership experience in coaching teams, customer service background, proficiency in Microsoft Office like Excel, and skills in communication, organization, problem-solving, plus flexibility for varying shifts and motivation to exceed goals.

Allurion

Non-surgical weight loss balloon solutions

About Allurion

Allurion focuses on managing obesity through its unique weight loss solution. The Allurion Balloon is a non-surgical weight loss balloon that can be placed and removed without the need for surgery, endoscopy, or anesthesia. This product is part of the Allurion Program, which includes digital tools like the Allurion Mobile App, Allurion Insights for clinicians, and connected devices such as a scale and health tracker. This combination allows patients and healthcare providers to effectively monitor and manage weight loss. Allurion differentiates itself from competitors by offering a comprehensive program that integrates both the balloon and digital health tools, providing ongoing support for users. The company's goal is to help individuals struggling with obesity achieve sustainable weight loss in a safe and effective manner.

Natick, MassachusettsHeadquarters

2009Year Founded

$112.4MTotal Funding

POST_IPO_EQUITYCompany Stage

Consumer Software, HealthcareIndustries

201-500Employees

Benefits

Paid Vacation

Remote Work Options

Phone/Internet Stipend

Professional Development Budget

Risks

Allurion Balloon lacks U.S. approval, limiting market expansion and revenue potential.

Reliance on digital tools faces competition from evolving technology and digital health solutions.

Debt financing reliance poses risks if revenue growth doesn't meet expectations.

Differentiation

Allurion Balloon offers non-surgical weight loss without endoscopy or anesthesia.

Comprehensive digital tools support weight loss, enhancing patient and provider engagement.

Global market reach with innovative, non-invasive obesity management solutions.

Upsides

$48M financing reduces interest expenses, extends debt maturity, and boosts financial stability.

Launch of Virtual Care Suite in the U.S. strengthens market presence and support.

Experienced executives like Keith Johns enhance leadership and international strategies.

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