Retail Sales Consultant 425 MARKET at AT&T

San Francisco, California, United States

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$44,590 – $62,460Compensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, RetailIndustries

Requirements

Retail or customer-facing sales experience is a plus
Ability to use a consultative sales approach
Willingness to work a flexible schedule, including weekends, between 9am-9pm
Adaptability to evolving technology and changing customer needs

Responsibilities

Guide customers through AT&T’s product options using a consultative sales approach
Meet sales targets and earn commissions
Participate in community events
Process online orders
Make outbound calls to existing and potential customers
Work a schedule between 9am-9pm, including weekends

Skills

Key technologies and capabilities for this role

Consultative SalesRetail SalesCustomer ServiceOutbound CallingSales TargetsOnline Order ProcessingCustomer EngagementProduct DemonstrationFlexible SchedulingCommunity Events

Questions & Answers

Common questions about this position

What is the salary and commission structure for this Retail Sales Consultant role?

The hourly rate is $21.4375 - $24.95 plus $13,700 in commissions, with potential to earn $62,460 per year for top sellers.

Is this position remote or onsite, and what are the work hours?

This is an onsite full-time role requiring 40 weekly hours with a flexible schedule between 9am-9pm, including weekends.

What skills or experience are required for this position?

Retail or customer-facing sales experience is a plus, along with ability to use a consultative sales approach, willingness to work flexible schedules including weekends, and adaptability to evolving technology and customer needs.

What benefits does AT&T offer for this role?

Benefits include medical/dental/vision coverage, 401(k) plan, tuition reimbursement, paid time off and holidays, sick leave, paid parental leave, adoption reimbursement, disability benefits, life insurance, supplemental programs, EAP, and employee discounts up to 50% on AT&T services.

What makes a strong candidate for this Retail Sales Consultant position?

Strong candidates have retail or customer-facing sales experience, excel in consultative selling, are adaptable to technology changes and flexible schedules including weekends, and can meet sales targets.

AT&T

Telecommunications services including wireless and broadband

About AT&T

AT&T provides telecommunications services, including wireless communications, broadband internet, and digital television, primarily in the United States. Its 5G network offers faster data speeds and more reliable connections, although availability can vary. The company caters to both individual consumers and businesses, offering various subscription plans that include options for unlimited data and bundled services that combine internet, TV, and phone. AT&T generates revenue mainly through subscription fees, device sales, and its streaming service, DIRECTV STREAM, which adds to its diverse offerings. In a competitive market, AT&T distinguishes itself with its extensive service range and strong brand presence.

Dallas, TexasHeadquarters

1876Year Founded

$43.3MTotal Funding

IPOCompany Stage

Consumer Software, EntertainmentIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Paid Sick Leave

Paid Holidays

Paid Parental Leave

Adoption Assistance

Disability Insurance

Life Insurance

Employee Assistance Programs

Wellness Program

Employee Discounts

Risks

The customer service guarantee may increase financial liabilities due to compensation for outages.

A recent data breach could damage AT&T's reputation and lead to customer churn.

Resistance to replacing landlines may impact customer retention and satisfaction.

Differentiation

AT&T offers a unique customer service guarantee, setting it apart from competitors.

The company is expanding its fiber network, enhancing broadband offerings in underserved areas.

AT&T's 'Phone-Advanced' device aligns with the trend of replacing traditional landlines.

Upsides

AT&T's fiber network expansion could provide a competitive edge in broadband services.

The new customer service guarantee may attract customers from competitors lacking similar assurances.

Collaboration with The Arc enhances AT&T's brand image through corporate social responsibility.

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