Retail Sales Consultant 425 MARKET at AT&T

San Francisco, California, United States

AT&T Logo
$44,590 – $62,460Compensation
Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Telecommunications, RetailIndustries

Requirements

  • Retail or customer-facing sales experience is a plus
  • Ability to use a consultative sales approach
  • Willingness to work a flexible schedule, including weekends, between 9am-9pm
  • Adaptability to evolving technology and changing customer needs

Responsibilities

  • Guide customers through AT&T’s product options using a consultative sales approach
  • Meet sales targets and earn commissions
  • Participate in community events
  • Process online orders
  • Make outbound calls to existing and potential customers
  • Work a schedule between 9am-9pm, including weekends

Skills

Consultative Sales
Retail Sales
Customer Service
Outbound Calling
Sales Targets
Online Order Processing
Customer Engagement
Product Demonstration
Flexible Scheduling
Community Events

AT&T

Telecommunications services including wireless and broadband

About AT&T

AT&T provides telecommunications services, including wireless communications, broadband internet, and digital television, primarily in the United States. Its 5G network offers faster data speeds and more reliable connections, although availability can vary. The company caters to both individual consumers and businesses, offering various subscription plans that include options for unlimited data and bundled services that combine internet, TV, and phone. AT&T generates revenue mainly through subscription fees, device sales, and its streaming service, DIRECTV STREAM, which adds to its diverse offerings. In a competitive market, AT&T distinguishes itself with its extensive service range and strong brand presence.

Dallas, TexasHeadquarters
1876Year Founded
$43.3MTotal Funding
IPOCompany Stage
Consumer Software, EntertainmentIndustries
10,001+Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
401(k) Company Match
Paid Vacation
Paid Sick Leave
Paid Holidays
Paid Parental Leave
Adoption Assistance
Disability Insurance
Life Insurance
Employee Assistance Programs
Wellness Program
Employee Discounts

Risks

The customer service guarantee may increase financial liabilities due to compensation for outages.
A recent data breach could damage AT&T's reputation and lead to customer churn.
Resistance to replacing landlines may impact customer retention and satisfaction.

Differentiation

AT&T offers a unique customer service guarantee, setting it apart from competitors.
The company is expanding its fiber network, enhancing broadband offerings in underserved areas.
AT&T's 'Phone-Advanced' device aligns with the trend of replacing traditional landlines.

Upsides

AT&T's fiber network expansion could provide a competitive edge in broadband services.
The new customer service guarantee may attract customers from competitors lacking similar assurances.
Collaboration with The Arc enhances AT&T's brand image through corporate social responsibility.

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