Retail Parts Pro Bilingual at Advance Auto Parts

Memphis, Tennessee, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Automotive RetailIndustries

Requirements

Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronic, exhaust, etc.)
Speak and write English (Spanish a plus); communicate effectively and build strong relationships
Ability to read and interpret documents (safety rules, operating/maintenance instructions, parts catalogs, procedure manuals) and write simple correspondence
Understand and execute instructions in written, oral, or diagram form
Successfully complete the Parts Knowledge Assessment
Use basic math accurately (add, subtract, multiply, divide with whole numbers, fractions, decimals)
Use Microsoft software effectively (Word, Excel required)
Strong organizational skills
Ability to work an assortment of days, evenings, and weekends
3-5 years of prior automotive parts experience
Proven sales ability with experience in customer transactions
Valid driver's license
ASE P2 certified or ASE ready equivalent (ASE certification preferred)

Responsibilities

Provide GAS2 selling experience for DIY customer visits and phone calls
Achieve personal/store sales goals and service objectives
Manage DIY services (battery installation, testing, wiper installs, etc.)
Ensure high standards of customer service and store appearance
Key holder responsibilities (task assignment/completion, safety, open/close duties)
Assist in store inventory processes (truck put away, shoot outs, cycle counts, back stock, etc.)
Maintain store cleanliness (floors, bathrooms, facing, dusting, parking lot)
Provide DIY services (battery installation, testing, wiper installs, etc.)

Skills

Key technologies and capabilities for this role

GAS2 sellingparts identificationautomotive troubleshootinginventory managementbattery installationwiper installationPOS systemsparts lookup systemsdiagnostic equipmentASE P2

Questions & Answers

Common questions about this position

Is bilingual ability required for this role?

Speaking and writing English is required, with Spanish as a plus.

What are the key skills needed for the Retail Parts Pro position?

Essential skills include working knowledge of automotive systems and diagnostics, ASE P2 certified or equivalent, advanced parts lookup and sourcing, operating POS and inventory systems, and strong Microsoft Word and Excel skills.

What is the employment type for this job?

The position is full-time.

What does a strong candidate for Retail Parts Pro look like?

A strong candidate has expert automotive and parts knowledge, ASE P2 certification or equivalent, advanced selling and troubleshooting skills for DIY customers, and successfully completes the Parts Knowledge Assessment.

What is the salary or compensation for this role?

This information is not specified in the job description.