[Remote] Supply Center Specialist at Thermo Fisher Scientific

Massachusetts, United States

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

High school diploma or equivalent required; bachelor's degree preferred
Minimum of 1 year of confirmed experience in customer service, retail, sales, research & development or another related field
Organized, attention to detail and ability to work autonomously
Customer-centric and has ability to quickly pick up customer requirements and respond quickly
Legally authorized to work in the United States without sponsorship
Must reside in Waltham, MA

Responsibilities

Provide outstanding customer service by building positive relationships with on-site scientists, lab managers, and procurement teams
Lead all aspects of daily inventory management, including receiving, unpacking, restocking, rotating, and auditing stock
Maintain merchandising and branding standards, ensuring the Supply Center is visually organized, compliant, and reflective of Thermo Fisher’s brand
Support growth initiatives by identifying new product opportunities and implementing on-site promotions, product shows, and customer engagement events
Collaborate with commercial teams to communicate customer feedback, customer trends, and competitive intelligence
Use internal systems (e.g., Supply Center Management System) to manage orders, identify usage trends, and ensure accurate and timely replenishment
Implement and assist with product shows, seminars, and other on-site promotional events
Complete all required training
Perform other related duties as required and/or assigned including training and onboarding of new Supply Center Service Representatives

Skills

Thermo Fisher Scientific

Provides life sciences products and services

About Thermo Fisher Scientific

Thermo Fisher Scientific offers a variety of products and services that support scientific research and healthcare, including laboratory equipment, reagents, and software solutions. Their products are used in applications like protein biology, real-time PCR, and sequencing, serving clients such as academic institutions and pharmaceutical companies. Unlike competitors, Thermo Fisher emphasizes customer support and education, helping clients optimize their experiments. The company's goal is to be a leading provider of life sciences solutions that contribute to a healthier and safer world.

Waltham, MassachusettsHeadquarters

1956Year Founded

$17MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Increased competition in single-use bioprocessing may impact market share.

Sale of anatomical pathology business could create a temporary product gap.

Investment in miDiagnostics may face regulatory challenges affecting returns.

Differentiation

Thermo Fisher offers a comprehensive range of life sciences products and services.

Their well-known brands include Thermo Scientific, Applied Biosystems, and Invitrogen.

They provide strong customer support and educational resources to optimize client workflows.

Upsides

Expansion of biologics production facility enhances capacity for precision biologics monitoring.

Investment in miDiagnostics aligns with demand for rapid diagnostic solutions in BioPharma.

Collaboration with Mainz Biomed positions them in the growing cancer detection market.

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