Retail Graduate Manager - West Midlands at Ada

Cannock, England, United Kingdom

Ada Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
RetailIndustries

Requirements

  • Tenacious, hardworking, and determined
  • Empathetic, caring, and customer-focused
  • Ambitious to become a store manager of the future
  • Willing to work a rolling rota including weekends, evenings, and sometimes late nights (45 hours per week)
  • Interest in a fast-paced retail environment (not suited to a standard 9-5)

Responsibilities

  • Complete a series of placements within the West Midlands region (Cannock), progressing every 6 months over a 2-year fixed-term programme
  • Take on increasing accountability in store management
  • Deal with management issues such as disciplinaries and grievances
  • Manage rota planning and holidays
  • Contribute to store operations, supporting colleagues, customers, and communities
  • Progress towards becoming an operations manager in a large store or manager of an express store after 2 years

Skills

Store Management
Retail Operations
Team Leadership
Customer Service
Store Portfolio Growth

Ada

Automates customer service with AI chatbots

About Ada

Ada provides automated customer experience solutions through AI-powered chatbots that help businesses streamline customer service tasks. The platform operates on a subscription model, allowing companies to automate repetitive tasks and improve customer satisfaction while reducing costs. Ada differentiates itself by offering a comprehensive suite of services, including consulting and managed services, backed by strong venture capital support. The company's goal is to transform customer service management by enhancing efficiency and engagement through automation.

Toronto, CanadaHeadquarters
2016Year Founded
$185.3MTotal Funding
SERIES_CCompany Stage
Enterprise Software, AI & Machine LearningIndustries
201-500Employees

Risks

Emerging AI chatbot startups pose a threat to Ada's market share.
Rapid AI advancements require continuous updates, straining Ada's resources.
Data privacy regulations could increase compliance costs for Ada.

Differentiation

Ada specializes in AI-driven chatbots for automated customer experience solutions.
The company offers a subscription-based model ensuring steady revenue and client engagement.
Ada provides consulting, development, and managed services to enhance customer support operations.

Upsides

Ada raised $130M in Series C funding, boosting its growth potential.
Partnerships with platforms like Zendesk enhance Ada's integration capabilities.
Growing demand for AI solutions supports Ada's market expansion and client acquisition.

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