Customer Service Representative
Beyond FinanceFull Time
Entry Level & New Grad
Revere, Massachusetts, United States
Key technologies and capabilities for this role
Common questions about this position
Benefits include weekly pay, eligibility for free BJ's Inner Circle and Supplemental memberships, generous time off programs like vacation, personal, holiday, sick, bereavement leave, and jury duty, benefit plans such as three medical plans, HSA, dental, vision, flexible spending, and a 401(k) with company match (eligibility varies by position and age).
This information is not specified in the job description.
Key skills include delivering superior member service, resolving concerns courteously, maintaining honesty and integrity, embracing inclusion and diversity, working collaboratively as a team, and ensuring a safe and positive environment.
BJ's offers a collaborative and inclusive environment where team members can learn, grow, and be authentic selves, with a commitment to outstanding service, flawless execution, accountability, innovation, speed, agility, and daily GOLD Member Standards.
Strong candidates demonstrate superior customer service skills, ability to resolve member concerns promptly and courteously, commitment to team collaboration, honesty, integrity, and maintaining a safe, positive environment while upholding club policies and GOLD standards.