Retail Customer Service Associate Part Time at BJ's Wholesale Club

Manahawkin, New Jersey, United States

Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

Retail, WholesaleIndustries

Ability to perform general warehouse activities including pulling merchandise from a pick list, moving merchandise from sales floor to staging area, using handheld scanner to verify merchandise counts and update locations, and operating equipment
Experience or ability to work within digital initiatives including BOPIC, Curbside, Express Pay, and Ship from Club
Commitment to club policies, procedures, and compliance
Acts with honesty and integrity, leads with the member in mind, escalates concerns as appropriate
Ensures a safe and positive environment, embraces inclusion and diversity, works collaboratively as a team
Moves with speed and agility, innovates and adapts, maintains a friendly and positive attitude
Delivers service excellence, resolves and deescalates member concerns, commits to GOLD Member Standards (Greet, Anticipate, Appreciate; Fast, Friendly Full, Fresh, Clean)
Maintains clean and organized OMNI Space, organizes bin storage per gold standards, regularly cleans and maintains storage bins per safety standards
Understands how to access and read production and/or financial performance reporting for the department

Carry out job functions and responsibilities as assigned
Processes member purchases in a fast, courteous, and friendly manner by pulling merchandise from a pick list
Utilizes a handheld scanner device (RF) to pick orders from the sales floor
Uses handheld scanner device (RF) to verify merchandise
Moves merchandise from sales floor to staging area
Communicates problems with inventory and/or equipment
Supports flawless execution and holds self accountable
Works as a team to achieve goals and deliver GOLD club standards daily, including Grand Opening Look
Maintains a clean and organized environment inside the OMNI Space per gold and safety standards