WillowTree

Responsable du Développement Commercial Grands Comptes - Fuel iX (Customer Experience)

Canada

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Information Technology & ServicesIndustries

Position Overview

  • Location Type: Hybrid (US offices or Remote with travel)
  • Employment Type: Full-time
  • Salary: Not specified

TELUS Digital is a leading digital consulting firm within TELUS, a major telecommunications provider in Canada. Following the acquisition of WillowTree in January 2023, TELUS Digital now combines expertise in customer experience and digital solutions. We offer a global presence with teams across North America, South America, Central America, Europe, and APAC, providing services in eight key areas including Digital Product Consulting, Digital Marketing Services, Data & AI, Strategic Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and Quality Engineering & Testing. A key component of our business is Fuel iX™, a proprietary generative AI engine, enabling rapid, secure, and responsible AI implementation. TELUS Digital delivers transparent, reliable, and digital experiences to meet client needs worldwide, supported by TELUS's secure infrastructure and scale.

Requirements

  • Not specified

Responsibilities

  • Manage an active and up-to-date pipeline of large account opportunities, identifying and developing new, cross-sell, and upsell opportunities to meet revenue targets.
  • Deeply understand the activities of potential clients and design customized solutions aligned with their needs and timelines.
  • Communicate, demonstrate, and present effectively the Fuel iX solution and its value proposition to prospects, clients, and partners.
  • Establish and maintain strong relationships with multiple key decision-makers within target accounts, with a particular focus on executive-level stakeholders (C-level).
  • Explain and highlight the proposition related to Fuel iX™.

Company Information

TELUS Digital is a digital consulting firm within TELUS, a leading telecommunications provider. The company has a global presence and offers expertise in a range of digital services. Following the acquisition of WillowTree, TELUS Digital now combines customer experience and digital solutions expertise. A key component of the business is Fuel iX™, a proprietary generative AI engine.

Skills

Client Relationship Management
Solution Design
Presentation Skills
Stakeholder Engagement
Digital Solutions
AI/Generative AI
Business Development
Account Management

WillowTree

Mobile app and web development services

About WillowTree

WillowTree helps clients leverage mobile technologies by guiding them from the initial strategy phase to the launch of mobile products. The company offers a comprehensive range of services, including app development, web development, and digital product design, ensuring that all recommendations are grounded in practical build costs and timelines. WillowTree's team is equipped to handle every stage of product development, from strategy and design to testing and growth. Unlike many competitors, WillowTree focuses on a holistic approach that combines strategic insight with technical expertise, serving high-profile clients like 21st Century Fox and PepsiCo. The goal of WillowTree is to empower businesses to fully realize the potential of mobile technology in their operations.

Charlottesville, VirginiaHeadquarters
2007Year Founded
ACQUISITIONCompany Stage
Consulting, Consumer Software, DesignIndustries
501-1,000Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k) Company Match
Flexible Work Hours
Hybrid Work Options
Paid Vacation
Parental Leave
Employee Assistance Program (EAP)
Employee Share Purchase Plan

Risks

Increased competition in digital consultancy may dilute WillowTree's market share.
Integration challenges with acquisitions like PoaTek and Maark LLC could cause inefficiencies.
Reliance on OpenAI's ChatGPT poses risks if licensing or technology changes.

Differentiation

WillowTree integrates enterprise-grade functionality with top-tier consumer UX in mobile apps.
The company has a strong portfolio with Fortune 500 clients like GE and PepsiCo.
WillowTree is recognized for its expertise in conversational AI and voice technology integration.

Upsides

Growing demand for mobile-first strategies boosts WillowTree's app development services.
Expansion in IoT market offers opportunities for connected device solutions.
Rising focus on UX design enhances customer satisfaction and retention.

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