Reservation Agent: Full Time / Part Time at Andersen Corporation

Orlando, Florida, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Hospitality, TravelIndustries

Requirements

1+ years of related experience preferred
Must be able to work Saturday and/or Sunday
HS Diploma/GED or equivalent required
Passion to provide a great customer experience

Responsibilities

Take inbound calls for a dedicated hotel or multiple properties
Assist guests and travel agents with their vacation needs via inbound calls
Provide recommendations on suitable options while confirming reservations at internationally distinguished hotels
Answer inquiries pertaining to the resorts’ amenities, services, and policies
Aid guests with any special requests for their stay such as dinner reservations, airport transfers, city tours, etc

Skills

Key technologies and capabilities for this role

Customer ServiceInbound CallsReservationsHotel BookingsGuest AssistanceTravel RecommendationsTelephone Etiquette

Questions & Answers

Common questions about this position

What is the pay rate for the Reservation Agent position?

The position pays a base of $15.00 hourly, with increased pay rates for afternoon and evening shifts and great bonus potential.

What benefits are offered to full-time Reservation Agents?

Full-time agents receive health benefits starting on day one, 5 weeks of PTO, and paid training.

Is this a remote position or does it require being in an office?

Opportunities are available in Orlando, Florida, indicating an on-site role.

What are the key requirements for the Reservation Agent role?

Candidates need 1+ years of related experience preferred, HS Diploma/GED or equivalent, ability to work Saturday and/or Sunday, and a passion to provide a great customer experience.

What makes a strong candidate for this Reservation Agent position?

A strong candidate has 1+ years of related experience, a high school diploma or equivalent, weekend availability, and a genuine passion for delivering excellent customer service.

Andersen Corporation

Specializes in replacement windows and doors

About Andersen Corporation

Renewal by Andersen specializes in replacing windows and doors for homeowners looking to improve their homes. They offer a variety of styles and colors, focusing on high-quality, energy-efficient products. The process begins with a consultation where customers can use an Augmented Reality tool to visualize how different options will look in their homes. After selecting products, precise measurements are taken for a custom fit, and professional technicians handle the installation. This company stands out from competitors by providing a complete service from consultation to installation, ensuring customer satisfaction. Their goal is to enhance the aesthetics, functionality, and energy efficiency of homes while maintaining a strong reputation for quality, as shown by their awards.

Cottage Grove, MinnesotaHeadquarters

1995Year Founded

VENTURE_UNKNOWNCompany Stage

VR & AR, Consumer GoodsIndustries

5,001-10,000Employees