Research Operations Program Manager ( Eastern or Central Time Zone preferred)

Canada

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$130,400 – $163,000Compensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Software Development, BiotechnologyIndustries

Requirements

Candidates should have over 5 years of experience in research operations or a related field within a fast-paced Agile environment, with a background in project management, event coordination, or logistics-heavy roles. A proven track record in managing end-to-end participant recruitment processes, strong knowledge of research tools and platforms like Qualtrics and Calendly, a Bachelor's degree or equivalent experience, excellent organizational skills with attention to detail, and the ability to manage multiple priorities are required. Strong communication and interpersonal skills are also essential.

Responsibilities

The Research Operations Program Manager will manage and optimize processes, tools, and infrastructure for UX research activities, coordinating participant recruitment logistics including sourcing, screening, scheduling, NDAs, and compensation. They will build and lead the participant management strategy, maintain the research participant database, and own key operational areas such as data governance, vendor and knowledge management, and standardizing documentation. Responsibilities also include developing and scaling programs to foster a user-centered culture, documenting and standardizing research operations processes, implementing and overseeing success metrics for user research, and developing a long-term vision for research operations aligned with organizational goals.

Skills

Research Operations

Program Management

Participant Recruitment

Logistics

Strategic Execution

Organizational Execution

Data Governance

Vendor Management

Knowledge Management

Documentation Standardization

User-Centered Culture Development

Cross-functional Collaboration

Docker

Containerization platform for application development

About Docker

Docker offers a containerization platform that enables developers to build, share, and run applications in isolated environments called containers. These containers package applications with their dependencies, ensuring consistent performance across different stages of development and deployment. Docker stands out from competitors by simplifying the development process and enhancing collaboration, with a freemium business model that includes various subscription tiers and services like Docker Hub and Docker Desktop. The company's goal is to streamline software development and deployment, making it easier for developers to manage applications efficiently.

Palo Alto, CaliforniaHeadquarters

2013Year Founded

$484.3MTotal Funding

SERIES_CCompany Stage

Consumer Software, Enterprise SoftwareIndustries

501-1,000Employees

Benefits

Flexible Work Hours

Home Office Stipend

Parental Leave

Phone/Internet Stipend

Unlimited Paid Time Off

Professional Development Budget

Company Equity

Health Insurance

Risks

Competition from Kubernetes could impact Docker's market share.

Alternative container runtimes like Podman pose a threat to Docker's dominance.

Security vulnerabilities in Docker containers could undermine platform trust.

Differentiation

Docker offers a comprehensive platform for building, sharing, and running applications.

Docker's containerization ensures consistency across development and deployment stages.

Docker's freemium model provides flexibility with various subscription tiers.

Upsides

Increased adoption of Kubernetes drives demand for Docker's containerization solutions.

Docker's acquisitions enhance its performance, flexibility, and security features.

Growing hybrid and multi-cloud environments position Docker as a key player.

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