Corporate Account Manager
AdobeSalary not specified
- Full Time
- Junior (1 to 2 years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Information Technology & ServicesIndustries
Requirements
Candidates should possess a Bachelor’s degree in business, Marketing, or a related field, along with at least 3 years of proven experience in renewal management, preferably in the software industry working for a vendor. Strong analytical skills and the ability to interpret data are required, as well as excellent communication and interpersonal skills. Proficiency in English is a requirement, and experience in upselling and cross-selling within a subscription-based model is a plus.
Responsibilities
The Renewal Manager will be responsible for managing the end-to-end renewal process for software subscriptions, developing and implementing strategies to maximize customer retention and renewal rates, identifying and executing upsell and cross-sell opportunities to increase customer value, and collaborating with sales, customer success, partners, and support teams to ensure seamless renewal experiences across the EMEA region. They will also analyze renewal data to identify trends and opportunities for improvement, communicate directly with customers to understand their needs and address any concerns related to renewals, prepare and present renewal forecasts and reports to senior management, and maintain accurate records of renewal activities and customer interactions.
Skills
Data Analysis
Customer Communication
Renewal Management
Upselling
Cross-selling
Stakeholder Collaboration
English Proficiency
Arrow Electronics
Global provider of technology solutions and services
About Arrow Electronics
Arrow Electronics provides technology solutions that support innovation for technology manufacturers and service providers. The company develops and delivers high-tech solutions that improve business operations and everyday life. Its offerings include computing, power management, and Internet of Things (IoT) applications. Arrow collaborates with clients to create complex technology systems, such as smart battery ecosystems for electric motorbikes and wearable health monitoring devices for firefighters. Unlike many competitors, Arrow not only sells technology products but also offers consulting and engineering services to help clients design and implement customized systems. The goal of Arrow Electronics is to drive innovation and enhance efficiency and quality of life through its comprehensive technology solutions.
Key Metrics
Englewood, ColoradoHeadquarters
1935Year Founded
IPOCompany Stage
Hardware, Enterprise Software, AI & Machine LearningIndustries
10,001+Employees