Remote Travel Concierge

Position Overview

• Location Type: Remote
• Job Type: Full-Time
• Salary: $20,000/year

Wander is a growing fast-paced startup, hiring a full-time Travel Concierge. You will work remotely, supporting guests staying at luxury vacation rentals. The Concierge team is a close-knit, bubbly team within Wander. We work hard and often contribute to various side projects within Wander’s Guest Experience department. We value kindness, empathy, and love tackling new challenges. We’d love for you to apply if you think you’d be a good fit!

Work Schedule:

• Permanent work schedule is 8 AM - 4 PM PST, 5 days a week.
• This role requires working a weekend shift.
• The first 2 weeks will be training for 5 days, 8 hours a week - schedule to be discussed.

Requirements

• Fluent in English, both verbally and written
• Ability to work holidays and weekends
• Smooth-running laptop capable of handling multiple tabs and software
• Strong internet access at home
• Decent phone with international calling app capabilities
• Strong organizational and leadership skills

Responsibilities

• Answering common questions with scripts
• Solving possibly complex requests from guests with creativity
• Utilizing software such as ClickUp, Breezeway, and Wander’s internal software
• Performing tasks assigned by your manager
• Coordinating with cross-functional teams on various aspects of setting up a newly onboarded property

Preferred Skills

• Creative, good critical thinking skills
• Fast learner
• Empathy and listening skills
• Tech-savvy, good with navigating different platforms

About Wander

Wander owns the demand, booking, smart home technology, home management, and the homes themselves, creating an unmatched guest experience. Our mission is to help people find their happy place. Our vision is to create the infrastructure for people to experience the world. Legendary investors back us and have a team of experienced startup operators. We are a tight-knit team with a strong work ethic with a common goal of building a lasting company.

Application Instructions

• Please do not message Wander Concierge for answers. We are a small, very close team, and we know which questions are being asked.