Remote Travel Concierge at Wander

Jamaica

$20,000 – $20,000Compensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Hospitality, Travel & TourismIndustries

Skills

Key technologies and capabilities for this role

Fluent EnglishCustomer ServiceOrganizationLeadershipCreativityCritical ThinkingEmpathyListeningTech-savvyNavigation of platforms (ClickUp, Breezeway, internal software)

Questions & Answers

Common questions about this position

What is the salary for the Remote Travel Concierge position?

The salary is $20,000 per year.

Is this a remote position, and what is the work schedule?

Yes, this is a fully remote position with a permanent schedule of 8 AM - 4 PM PST, 5 days a week, including a weekend shift and availability for holidays.

What are the key requirements for this role?

Requirements include fluency in English (verbal and written), ability to work holidays and weekends, a smooth-running laptop for multiple tabs and software, strong home internet, a decent phone with international calling capabilities, and strong organizational and leadership skills.

What is the company culture like at Wander?

Wander has a close-knit, bubbly Concierge team in a fast-paced startup environment, valuing kindness, empathy, a strong work ethic, and tackling new challenges, with contributions to side projects.

What makes a strong candidate for this Travel Concierge role?

Strong candidates demonstrate strong organizational and leadership skills, fluency in English, technical setup readiness, plus preferred traits like creativity, critical thinking, fast learning, empathy, listening skills, and being tech-savvy.

Wander

Vacation home rentals with hotel amenities

About Wander

Wander.com offers vacation home rentals that come with hotel-grade amenities, catering to a wide range of travelers from casual vacationers to frequent visitors. The platform allows users to browse and book vacation homes through the Wander app, which features a diverse portfolio of properties in various scenic locations. Each rental is designed to provide an enhanced experience, including modern workstations, top-tier cleaning services, and 24/7 concierge support. What sets Wander apart from traditional vacation rental services is its focus on combining the comfort of a home with luxury hotel-like features. The company's goal is to create a relaxing and thoughtful vacation experience for its users, as evidenced by the positive feedback from over 212,603 app users who appreciate the service.

Austin, TexasHeadquarters

2011Year Founded

$31.1MTotal Funding

DEBTCompany Stage

Consumer Software, Consumer GoodsIndustries

51-200Employees

Benefits

Flexible Work Hours

Remote Work Options

Paid Vacation

Risks

High competition from startups using social media to capture market share.

Over-reliance on luxury market segment vulnerable to economic downturns.

Challenges in maintaining consistent standards across diverse property locations.

Differentiation

Wander offers hotel-grade amenities in vacation rentals, setting it apart from competitors.

The company integrates smart mattresses for personalized sleep experiences, enhancing guest satisfaction.

Wander's diverse property portfolio includes unique locations like Yellowstone Valley and Kauai Cliffs.

Upsides

$100M credit facility from Credit Suisse supports expansion and service enhancement.

Partnership with Once Upon A Coconut attracts health-conscious travelers with sustainable refreshments.

Social media marketing on TikTok and Instagram increases brand visibility among younger demographics.

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